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April 2023 by Julian S.
lady was really rude i think she was the manager also the employees were lowkey beefing in front of us i think their scared of the manager
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August 2022 by KayoticBiotch 13
I was very happy with the store and the associates were very nice and helping. First time customer and I would recommend going back for sure. Thank you Josh and Alicia? (Sorry if I miss spelled your name). They are great helpers and very friendly people. <3
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December 2021 by Stephanie G.
As I walked in the cashier had a nasty attitude and made a racist remark when I asked for an extra mask. My sister ended up feeling uncomfortable & leaving so I went in for her, & they harassed me the whole time while they talked about me to eachother. I continued with my purchase & they both ignored me & stared me down until the nice cashier came to the front & took over. As I left she called me a fat bit**. I'm glad I don't live here so I won't have to come back.
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June 2021 by Google user
The girl who waited on me was EXTREMELY helpful and knew her stuff with haircare coloring etc, i had a million questions on fixing my hair and she had a million answers lol
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March 2021 by Gabrielle O'Brien
Salesperson was very helpful pointing out a new product I'd never heard of which was exactly what I wanted.
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March 2021 by Cindy Corbett
Never have anything that you need. Erie store has everything. I have waited months for one item and same story.
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February 2021 by Estefany Guzman
The ladies at this location were exceptionally helpful and very knowledgeable about their products as well as making recommendations that catered to my needs. Thank you ladies!
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January 2021 by Ashley Hebner
The girl who waited on me was EXTREMELY helpful and knew her stuff with haircare coloring etc, i had a million questions on fixing my hair and she had a million answers lol
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January 2021 by Heather Dryden
Staff always very friendly, very helpful. Its not like Home Depot where you ask an associate a question about a product and they have no idea what the correct answer is or even what it is. These women (and one man I've dealt with) are all extremely versed in all of the products they carry. They've had hands on experience using them and also will share what other customers may have expressed about them.
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January 2021 by Neives M.
This place has nothing in stock and the associates are no help!! I'll drive the extra time to avoid this particular store!!
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October 2020 by Ashley Salgado
The girl who waited on me was EXTREMELY helpful and knew her stuff with haircare coloring etc, i had a million questions on fixing my hair and she had a million answers lol
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October 2020 by LJ Metzger
Really nice staff, but there's like no inventory. Please restock col lab fantaseyes
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October 2020 by Sandra M.
The staff was nice enough and are always helpful. However during this covid pandemic, I was extremely uneasy that they had someone working with an active cough. It would not have been as bad except she was checking people out on the register while coughing. No six feet away, no attempt to cover cough more, just coughed through mask. I literally almost left my stuff without buying. I'm still very unnerved by this. If I become Ill within the next several days I will definitely contact higher up. It's not the time to "assume" your cough is just a cold. I understand people need money, but so do I, if I get sick and miss work, I make zero. Not going back to this establishment any time soon.
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April 2020 by Jennifer R.
Is this review makes me sad to post because I normally love Sally beauty but the Alameda store employees are so ridiculously rude and to care less that you're actually shopping at their store during a pandemic when people shouldn't even be spending money. When I contacted their corporate office to place an order that order is still pending on my credit card when it was supposed to be canceled because they have stores helping process online orders I live in Lakewood Colorado and the store they have helping my order is Pearl City Hawaii and you can't ship hair anything because of the chemicals so was delivered to the store and there are still holding on to my money this is horrible business practices and I wouldn't be surprised if they don't recover when this is over because of things like this
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September 2019 by amara strang
Went in to shop and had to use the restroom and got yelled at for it and then a lady walked in with her daughter who was little and potty training, the employee rolled her eyes and made the little girl pee in the bushes outside
