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November 2023 by Mike Zimmerman
Personable friendly. Rapid work performed when appointment is made. The waiting area is clean modern. As long as we have Hyundai, this will be our first choice for service.
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November 2023 by bcostello1
New tire’s installed, balanced and alignment on my son’s truck. Entire service staff was most helpful/patient from start to finish. Thank you Shults Hundai for a job well done!
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November 2023 by bethg53
Thank you to Michael Butterfield for making the termination of one lease and the beginning of another a pleasant, smooth experience. I love my new Tucson and the support I get from Shults Hyundai!
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October 2023 by TW Stout
Michael was extremely helpful setting up our new lease! Very quick and easy paperwork, and he was very thorough showing me how everything worked.
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September 2023 by Joe Town
We just purchased a palisade calligraphy edition from Drew and Mike- they make an excellent team for the entire process. Kim was excellent and efficient during the $ portion of it. They all were fair, thorough and accommodating. 5/5!
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September 2023 by Pat O'Brien
I recently purchased a Santa Fe at Shults Hyundai of Lakewood and can honestly say it was the best experience I’ve ever had at a Dealership. Everyone was super friendly and helpful during the purchasing experience of a new vehicle. Mike Butterfield, Anna and Kim made my time there a great time. I’ve dealt with a lot of automotive dealerships over the years and I can really say the people who work here are the best I’ve ever met. I would recommend this place to anyone. Very professional and you don’t see that too much anymore.
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August 2023 by pfuentesbr
In my review I want to address Rick Bruce sales manager, personally in the past I have issues with my old car and a lot of problems, like humans we cant do more to get it fixed.I believe in second chances and trust only him to be with me in the process to get another car.Despite all the unsolved problems in the past, was great to work with and really he went above and beyond to secure my new purchase and ensure top quality, he was super clear, friendly and specific to cover all my needs at the time I was searching for a new car and also he was ensure to give me an amazing customer care.He also guide me along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.Pamela Glover.
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August 2023 by Melody Zampogna
Great experience with purchasing our new vehicle.Best car salesperson we have met in our recent search for a car.Mike was friendly, personable , and very knowledgeable.Appreciated the time he spent going over the “bells and whistles “ inside of car.Thanks Mike and and all the team at Shults Hyundai of Lakewood.
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August 2023 by Michila LaJohn
This was the most pleasant car buying experience. No High Pressure Sales. The Trade In Process was Very Fair and was given essentially what I thought my car was worth. Andrew was very informative. He answered all my questions honestly. The Finance Department was Very Knowledgeable. I was buying from "Out of State" and had concerns. I did not have to spend the entire day at the Dealership, haggling. I left with my New Car, Smiling and Feeling Good about my experience.
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August 2023 by Jim Erick
We are traveling and are 2000 miles from home. We had an electrical issue with our Sonata hybrid. This dealership treated us better than we have ever been treated by a car dealer. They worked very hard to diagnose a difficult electrical problem, and kept us informed along the way. I would recommend them to anyone looking to buy a car or get service in this area.
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July 2023 by Lori Stacey
I was very happy with my Purchase at Hyundai. I dealt with Andrew in the Jamestown Office. He was very Professional. He explained everything to me, and question i had were answered.He helped me with all the challenges of buying a new car! He was Awesome!
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June 2023 by Nathan Betts II
Great dealership. I loved my car and price but most of all I loved the people. Everyone was friendly and helpful there was no pressure to buy or to make any decision. They genuinely wanted to help you find what you want.
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June 2023 by Jan Jozwiak
Excellent service! Excellent car! So happy with my 2022 Tucson Hybrid. Service, customer service, salesman, facilities - 5 stars all the way around from day 1 and on. In-and-out in 1 hour for routine maintenance. Dealership is easy to find and well-organized.
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June 2023 by MNM ENTERPRISES
If I could giveTracey and Nichole an 8 out of 5 I would They did and amazing job with costumer service went above and beyond to help. Even as busy as they were they go out of there way to make sure customers are taken care of. Mike also helped me with no problems, very nice guy! Mike is great!
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May 2023 by Laureen Scully
My experience at Shults was far above excellence. They were honest, friendly, helpful and no pressure. They spent the time I needed to answer questions, and played NO GAMES and were up front. They were professional and genuine. I traveled out of state because I was not happy with the customer service I was receiving in my hometown at our dealership. One of the BEST decisions I made, LOVE MY CAR AND Shults Hyundai of Lakewood, New York! Thank you. The extra time to make the trip IS WELL WORTH IT!!!!