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May 2023 by Private Name
Best credit union that I’ve joined, several years ago. Check them out
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April 2023 by C jane
I would give them a 0 star if possible. Customer service is just horrible. I have been dealing with them for 10+ years and the past year they have been rude and arrogant. They don’t communicate with you or tell you anything. I wish could close my line with them but I can’t. They need to re evaluate there employees.
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March 2023 by Kate
We were referred by Rich White from Jim White's Auto to speak with Sierra about how to refinance a large car payment. We not only got a much lower rate, we financed another vehicle through Sierra!Wonderful customer service! She left no stone unturned in helping us get a good rate for both scenarios. She was always available to answer questions and help us complete paperwork.Thank You So Much Rich and Sierra for making possible something we didn't even realize we could do! We had such a good experience we directed another person to Southern Chautauqua FCU and he was approved with a great rate as well!
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February 2023 by kristina machado
They need to improve on customer service. Anytime I’ve ever had to talk to anyone on the phone or in person, that person just doesn’t seem very friendly. I deal with the public all the time and there are times I’m not feeling up to it but it’s part of the job to act friendly even if you don’t feel like doing it.
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May 2022 by xX LadyRican317Xx
My uncle recommended me to Jim Whites because he bought a car from this place and he was very happy. So I went there because my uncle told me about a Toyota Rav4 and as soon as I saw it i really liked the car. They helped me through the process and got me approved through Southern Chautauqua credit Union and they were wonderfull!! Cierra did everything she needed to do to get me approved for the loan and I got a good low monthly payment on the car and good coverage by them. They were very polite and explained everything to me. I got to test drive my car today and it drove like a brand new car. Very please with my car and cant wait to finally have it. My all expierence was very good definitely would recommend this jim whites if your looking for a good car and southern chautauqua credit union is a good place to go if you need a loan. Deserves 5 stars both places
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February 2022 by Ben Dover
On my way in a cockroach grabbed me and body slammed me to the floor and proceeded to rob me of anything this bank hasn’t. Unfortunately for the roach it was only $0.28 because the bank took the rest
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November 2021 by Itz Jozzyfresh Evans
I saw so many positive reviews about Mrs Donald Maureen crypto and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I Invested $1000 and got a successful withdrawal of $12,000 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done"., with Mrs Donald Maureen crypto your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via
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May 2021 by Real Review
Worst people around here ! They make up as they go n take your money!Every person at both locations are the condescending arrogant just real p.o.s!They make mistakes constantly and blame you.Can't Not Anyone there! F em!!!
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January 2021 by Jennifer Puleo
They don’t care about your financial privacy, I brought it to their attention that one of their employees broke privacy laws and confidentiality laws and shared my information with an outside source that had no reason to know. They did nothing! Didn’t discharge the employee, offered me no sort of assurance it would not happen again or any sort of compensation, be careful who you trust your financial information to!
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January 2021 by Cory Anthony
The staff lack training or they just don't follow procedures. I will be telling everyone I know to avoid all branches.
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January 2021 by Kody “Fluffy”
My Wife has a 5 year car loan through this bank. this being the last year on the loan.(6 months left on the loan) they decide to tow our car cuz its two payments behind.(thats included in with the 6 months left) we couldnt pay BECAUSE OF THE PANDEMIC, But they dont care. now we cant do anything about it and they wont work with us on the payments to get the car back. so this place gets a 0 review from us.
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October 2020 by Olivia Nick.
I have been a member of this bank for 4 years and have had a wonderful experience, until today. I called and spoke to a teller regarding a very simple, but important issue with my mobile banking app and was spoken to in an impatient, rude and unkind way by an unwilling employee. Because the issue was unresolved, I will have to call the branch every time I would like to check my balance. I am afraid of having a similar experience every time I have to call in the future and for that reason, I will be switching banks. I should be treated with dignity and respect by employees, regardless of how frustrating the issue is.
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June 2020 by Kody Waterhouse
My Wife has a 5 year car loan through this bank. this being the last year on the loan.(6 months left on the loan) they decide to tow our car cuz its two payments behind.(thats included in with the 6 months left) we couldnt pay BECAUSE OF THE PANDEMIC, But they dont care. now we cant do anything about it and they wont work with us on the payments to get the car back. so this place gets a 0 review from us.
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May 2020 by TetsuoDark
Fast banking, A+ service, and all the employees are friendly and have great smiles !. The only con here is they moved their westfield branch to brocton so I have to drive to lakewood to do my banking.
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March 2020 by Chris Day
Bad customer service, they’re bouta make me close my account it’s so bad!!!
