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November 2023 by sarah hurd
My Husband and I recently attended a breast feeding class at Baby’s Sweet Beginnings and I can not say enough about Polly and her staff! While we were there we also picked out our breast pump. The staff who assisted us in picking out the pump was very knowledgeable and answered all of my questions. During the class Polly had a very organized presentation and covered everything we needed to know for the basics of breastfeeding. She provided resources and answered all of the attendees questions. She and her staff are very knowledgeable and compassionate! I never once felt pressured to purchase anything. She genuinely cares for all her customers and it shows!
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August 2023 by Brianna Weyand
We were referred to Polly by a friend who also had a positive experience with her. My son would not latch no matter what position we tried and breastfeeding was so incredibly painful those first couple weeks for me and I really wanted to continue but almost gave up many times. Polly helped my son latch each visit almost immediately and he would take in such a good amount of milk on our visits with her too. When we first visited, we were only successful with a shield, but at the second visit, I forgot the shield and Polly got him to latch without it and we have been doing great without one since! By the third and last visit, my son and I were exclusively breastfeeding with zero pain. Now, per her guidance, I have a fairly good freezer stash going for when I return to work. Can’t thank her enough, go see her, it’s absolutely worth it if you really want to breastfeed.
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April 2023 by Amber Farage
Polly is incredible to work with and their staff is very knowledgeable as well!
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February 2023 by Sheelagh Ryan
This is the #1 place to go for any breastfeeding information or things too buy for baby! Polly is absolutely 1 of a kind at what she does. She is beyond patient, kind, compassionate, knowledgeable and easy to talk to. I was so worried I wouldn't be able to breastfeed my children. Polly helped me choose the Spectra S1 as I had had a breast reduction and this was a pump with the best suction for what I was looking for. She also measured me to make sure I used the right flanges when pumping. They also help with processing it through your insurance. I had issues my first time and she took care of everything. Quick and easy! I know live in Rochester and I drove to her in Lancaster to have her check my old pump (6yrs old) she said still worked like it was brand new but I did get another new spectra S1 while I was there to. She provides 24/7 lactation help. I don't know anyone else who provides that and for FREE!!! You will not be disappointed I will continue to recommend Baby Sweet beginnings and Polly long after my breastfeeding journey is complete. Thanks Staff and Polly what an amazing piece of mind you give to mamas new and seasoned like me!
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December 2022 by Jenni K
This was the most expensive option out of the local vendors my insurance (High Mark) partners with. I think it is a shame that these medical supply companies are upping the price of the pumps and taking advantage of breastfeeding mothers. And not upping it a little bit. It was over $100 difference from places like buy buy baby, bed bath and beyond, Amazon. I reported my concerns to my insurance company who state they will file the complaint. (Not sure if anything will ever change)When I asked about the price discrepancy I was told it is due to it coming with a tote bag. The other ones have a tote bag too though.Nu-Life is the cheapest in WNY if you have Highmark and want an upgraded pump.
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October 2022 by Nicole Rak
Highly recommend, I got my breast pump here while I was pregnant and the process was seamless. Once baby was here I had 2 lactation appointments with Polly and she saved my breast-feeding journey. Very knowledgeable and would recommend to anyone.
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February 2022 by Caitlin Scheeler
Despite having insurance coverage, I was being asked to spend additional money on the base models of Medela and spectra, both of which were covered 100% at the alternate breast pump location in WNY. I did report this to BCBS as well.
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January 2022 by Joanna K.
I had a great experience today. I recently decided to try and breastfeed and my insurance suggested Baby's Sweet Beginnings as an authorized store to get a breast pump. The associate walked me through the different pumps and what my insurance covered.
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December 2021 by Renee Marie
I just wanted to share my experience. I went in this past Saturday to get a pump for my little one who be here in a few weeks. The person who greeted me walked me through all the pumps my insurance would cover and how they worked. I highly recommend baby’s sweet beginnings. Everyone was so kind and everything was explained throughly. I will definitely be back. Thank you for making me feel comfortable and helping me pick the best option for me! ❤️
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April 2021 by Brittany Leyden
I cannot say enough good things about Polly and Baby’s Sweet Beginnings. It was so, so helpful meeting with Polly throughout the beginning of my breastfeeding journey with baby #2. I so wish I knew about her with baby #1. It’s one thing to get tips and tricks from the lactation consultants in the hospital, but it’s a whole other thing to build a plan with someone who has dedicated decades to helping women have a positive breastfeeding experience. The price tag was VERY reasonable and the services were invaluable.
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April 2021 by Joy Ashbaugh
Polly and the team at BSB have been a huge blessing to my family and me. After my daughter was born I sought help for a consistently painful latch. Polly was the only lactation consultant I could find in the area who was willing to meet with me in person. That has made a huge difference! She's been so willing to walk me through my many questions and encourage me when I've often felt like giving up on breastfeeding. I know we wouldn't have stuck with breastfeeding this long were it not for her support! Highly recommend you look into Baby's Sweet Beginnings for all your breastfeeding questions and needs!
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March 2021 by Roseanne Motti
Polly and her staff could not be more support of breastfeeding and our mission at The New York Milk Bank. Baby's Sweet Beginnings was one of our first milk depots (a NYSDOH licensed milk drop off for our approved donors) and the first milk depot in the Buffalo area! Baby's Sweet Beginnings remained open for our donors throughout the pandemic last year which helped us and our milk donors immensely. To date, Baby's Sweet Beginnings has taken in over 80,000 ounces of human milk from our generous milk donors. Thousands of preterm infants across New York State have benefitted from this "liquid gold" to help them survive and thrive when their mothers were unable to provide their own milk. We have visited Baby's Sweet Beginnings a few times in the past five years and have always been impressed with their breath of knowledge of breastfeeding and breast pumps and their variety of products to help mothering go a little easier, and prettier. We are grateful for their support!
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March 2021 by Amanda Newman
Went in looking for supplements feeling completely discouraged with a fast dropping milk supply and a hungry 2 week old. I was exhausted and feeling completely defeated after having a bad experience with another consultant and being given more bottle advice instead of breast feeding support. Was quickly reassured at Baby's sweet Beginnings and given a solid game plan to continue breast feeding journey before even leaving. I was given so much reassurance and feeling completely validated without even having an appt. They are there to help and are truly passionate about breast feeding journeys! I would highly recommend them to anyone!
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February 2021 by Dana Bennett
Polly is an amazing lactation consultant. She helped us so much in our early days with our daughter who was born with a lip and tongue tie. Polly has a wonderful way with babies and helps everyone feel at ease while providing helpful and successful tips. We are so grateful we found her and drove an hour just to visit her. The shop has many items breastfeeding mamas need. Highly recommend!
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February 2021 by Caitlin Q.
I got my pump here and it was a great experience. They looked up my insurance and told me how much it would cover, then walked me through all the options and the differences between them. I got the Spectra S1 and loved it. Very helpful and quick!
