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February 2024 by Amy Watson
Early January I made a 4 pm appointment on a Saturday only to sit at the kiosk for an hour as the employee was a no show.Yesterday 02/01/24 11am-12:20 pm I sat for over an hour at the kiosk AGIAN, this time along side another customer who had an appointment as the employee was AGAIN a no show!!Where is Tara Anderson, tax pro?! Nobody at any other location can answer this question and she royallllllyyyyyy screwed up filing my taxes that now need an amendment. :(
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March 2023 by Gloria Nosbisch
We started out going to the Walmart on Transit in Clarence. They did not know much. We went to the Walmart on Transit in Lancaster and worked with Rashad Alderwish. He was great and was able to fix the big mess that the other people got us into.
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March 2023 by Dennis Piepszny
A great place to go and your taxes done ✔
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February 2023 by B-Kong
Very personable staff and great returns
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December 2022 by Sara Joy Herringshaw
We made an appointment online, the day of the appointment we got a message saying our preparer was ready for our appointment for that day. We went to the location (Walmart) and signed in online, we got the tax preparers name and it said that he was ready for our appointment. But there was no one there! The JH booth was closed, and it had a sign that he would be back at 11am... it was 4pm. we tried to call but no one could help us, customer service gave us the run around. It was a fiasco.
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June 2022 by Sandra
Super fast and friendly service. I was amazed at how fast the service was ! Thank you Jackson Hewitt !! 10 stars out of 5 !!
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May 2022 by Sandy
Super fast and friendly service. I was amazed at how fast the service was ! Thank you Jackson Hewitt !! 10 stars out of 5 !!
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April 2022 by Paul Magrich
Fees for doing 1099 forms are to high. They have a computer programs that dose all the work for them. All they have to do is enter information which takes a couple minutes. The person doing your taxes need better training. For instance, it too him 30 mins to activate my refund card and another 20 mins to figure out that I can’t get a discount on JH over the top fees.
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April 2022 by mark alexanderson
Expensive for a simple return..
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April 2021 by Jeremy Gleason
All around it was very nice
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March 2021 by Tyrell Blackwell
Great quality help , indepth assurance and ability ?
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February 2021 by Stephanie Cirocco Reimondo
The preparer was very polite. He was set up at my walmart store 5027. I just brought my paperwork to work and my taxes were done while I worked. Great experience
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March 2020 by peter powell
Well done and quick
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March 2020 by Jl MacLaren
Matt did a wonderful job on our taxes. Could not have asked for better service.
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February 2020 by Renee Matteliano
Matthew is an excellent preparer