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September 2023 by M Santee
Fix your website you can't navigate to look at products. Looks like there are errors on page and can not click on anything.
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February 2023 by Jason B.
The absolute worst customer service i have ever experienced in my life. Never a call, assumed I didn't want to spend the money to repair the tools & when i took the tools somewhere else the repair was done on the spot for about the same amount, they charged me to look at them. It has to be their relatives giving the reviews
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April 2022 by bobby kindred
Prices are little to high but the peopple are great
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November 2021 by Joshua Hagner
Brought two batteries and a hammer drill in for warranty work and was charged a $45 warranty processing fee because I don't have an account. I wasn't told about the charge until after it was already written up and the sign with the fee is under a mat on the counter. I have bought batteries and occidental pouches here in the past and will go else where from now on and recommend others do the same
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August 2021 by Matt B
The people there were great. Very knowledgeable and eager to help out
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August 2021 by James Griffith
execellent service ..very helpfull people !!. super selection....i would refer to anybody needing repairs or updated equipment!!!!
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January 2021 by Jesus Perez
Good products for my Fence making
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March 2020 by Chandler Pedini
Wide selection of tools and great customer service
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April 2019 by Paul Leubner Jr.
This place has all the name brand professional tools and their service department is very good I would recommend them
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April 2019 by Thomas Welsh
Brought some pretty beat up spike guns to the ranch a couple months ago. They had them fixed quickly and have not had any issues since. Best service in western NY!
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April 2019 by Brandon Parks
I've been ordering tools and fasteners from Gabe for the past 10+ years. They have always had great customer service and quick delivery. Pricing on fasteners is way better than big box stores.
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April 2019 by Gary Block
dropped off 4 tools and a battery for warranty and repair. Didn't hear anything for 2 months. I called and was told 3 of the 4 tools were unrepairable and the battery a standard 20volt was still on order for 2 months. I took the tools back to my shop. one drill needed a chuck which I changed in 10 minutes the other had a loose wire to brush which I crimped, put back on and working fine. This also took 10 minutes.
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April 2019 by Andrew Horvatits
Tool ranch has a wonderful knowledge of tools! Great place I would highly recommend them to others!