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February 2024 by Ana B.
Terrible customer service
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February 2024 by F K.
Good selection of (over-priced) gifts, mainly toys and school supplies, but...they seem to hate kids being in there. Not friendly. Makes for a super unpleasant shopping/browsing experience, even when we're keeping a very close eye on our well-behaved kids!
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January 2024 by Jessica P
Wonderful people and great selection of items! They are so attentive to customers. Helped my parents pick out holiday cards and gifts. So wonderful to see a small-town business that cares so much! Thank you!
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November 2023 by Brooks Borstein
Don’t go it sucks service sucks really mean
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November 2023 by Meri-Jane R.
First of all, when Yelp posted this they still had my old address. I changed it, but I want to make clear that I live in Larchmont, NY. This store is just a short walk from my home, and they sell lots of nice cards and toys, so in the past I have not minded paying their "shop local" higher prices. However, they don't give you an itemized receipt unless you ask, and when I asked for one today (when I had a total that seemed too high) it did not have descriptions of the items, just a list of prices. When I compared the prices to prices on what I had bought, I saw that they overcharged me on three items. When I called them after I discovered this, I was told they don't process refunds on credit card sales. I may go back to try to get what I'm owed, but otherwise I won't go back again.
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October 2023 by A.D. M.
way way way overpriced. they say they have a $20 credit card minimum which is the highest I've experienced. I had to grab more items to reach the minimum which felt very scammy. I will go here to look around and get ideas but never buy again.
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July 2023 by Chris S
They never open on time don't post store hours if your always going to be late.
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April 2023 by Damien T.
This is the place to go if you're looking for: - 2nd hand /used items, often broken, sold as new with a 200% markup - a return policy that covers you up until the moment you walk out the door - looking to buy an item past it's expiration date - to be treated either 1) as a major nuisance, 2) potential thief or 3) or you have a strong desire to interact with the most miserable person in larchmont If your needs fall into any of these areas, you can't miss here. The place is a virus.
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April 2023 by Brian Schmidt
The prices are terrible and the service is worse. Think twice before shopping here. Or just avoid them entirely.I think the intention by the store, upon reflection, is to charge high prices, and for customers that purchase, they then play “gotcha” with their no returns policy. This is a terrible way to run a business, sacrificing long term customer loyalty and trust for short term gains from price gouging. I am surprised that they have been in business for as long as they have, especially considering some of the other reviews here and elsewhere.The Facts: We purchased a lego for my daughter a few days ago and had to return it, unopened. When we brought it in the store clerk was extremely rude and they refused to take the return, either for cash or for credit. They cited store policy that all sales are final.To add insult to injury, it turns out the item was extremely badly priced. The lego cost 110 on Amazon and the store was charging 200. I bear some responsibility for not catching this price disparity at the point of sale.I love supporting local businesses, but I will never shop here again.
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April 2023 by M P
Very friendly staff / owner and a nice selection of items.
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February 2023 by Gregory Romano
met owner and dad. nice people
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January 2023 by Joelmir Silva
The owner accused me of breaking a mug that I bought there for my mother and wouldn't exchange it for me. They are rude and thieves. Do not shop there or support such business.
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December 2022 by Kristen Farrell
Terrible ownership, don't but anything here. Bad customer service, rude staff, and only care about the money. Do not support this local business they are deceitful.
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December 2022 by kristen
The owners are extremely rude, they do not do exchanges and I lost money on a mug that I bought there that was broken and was accused of breaking it.
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December 2022 by Nick Minervino
Nice old fashioned toy store. Friendly staff.
