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March 2024 by Daniel Farrow
Overall, it was good. It took a few tries to get my drink right, and my steak was Med Rare but had asked for Med Well. When I got it back, it felt as if it was microwaved, which made the steak chewy and tough. I decided not to eat most of it. The waitress didn't notice but was attentive otherwise. The Caesar salad was great, and the spinach dip and chicken fingers were also awesome. Must say, though, we had asked for crispy fries, and the fries were luke warm and soft, definitely a bit old to the taste, so we didn't eat those either.
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March 2024 by Mechelle Thompson
I want to share my Birthday dinner and the customer experience at Applebees in Latham NY. Against my better judgment it wasn't the place I wanted to have my dinner. It was a place one person in our party wanted to go to. A party of 5 people 3 arrived and seatedThe last two joined the party 15 min later and ordered their food. However they had their food and eating before the other people in the party. It was basically ruined by the waitress and the Manager, Chris who was the Cook for that night. We ordered four steaks and was given one steak knife that we initially shared. When we brought it to the waitress attention. She brought 6 knives back to the table and laid them on the napkins. Just being Obnoxious!Two of of Steaks were cooked rare when we requested well done. Long story short. The manager was requested who was the Cook. He came out to the table with a bad attitude. An individual from our party explained the concern of the rare steak.Stating someone could get sick and Chris's response was no they can't. As a manager and a Cook he should know the importance of preparing food for others appropriately. I was waiting for a new steak to be cooked correctly and we were told by Chris to get outHe snatched in haste the plates from the customers on table It was so bad he knocked over the little boys drinkThe next day I spoke with Brad the district manager and explained the situation and he really didn't care.Then I called the corporate office and spoke to an individual and I am waiting on return call within a couple days. We'll its been a week and no return call.This was a terrible customer experience food and service.
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March 2024 by jillian carpinello
Ordered to go. Horrible and not the 1st time. Noodles were so over cooked they were goop, chicken dry and no garnishments as pictured. For 18$ I was very disappointed.
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February 2024 by J
had a big party (9) and our waitress was wonderful. she was so cooperative with all of us, even doing separate checks. i didn’t catch her name, but she was awesome!
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February 2024 by ohsohelpme
had a big party (9) and our waitress was wonderful. she was so cooperative with all of us, even doing separate checks. i didn’t catch her name, but she was awesome!
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February 2024 by The real Braezo
Ordered over door dash and got a salad and a triple cherry Shirley temple, the lettuce wasn’t cut right and we got a huge chunk of white, and the Shirley temple tasted like seltzer. We also got no utensils.
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February 2024 by Jose Samaniego
Dirty tables, no hostess, no manager, servers walking away, and bartender said he can’t have more the 4 bar guests at once as rude as possible and said no open seating as he allowed another guest to walk in and sit. Not gonna argue with people who truly don’t belong in the service
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February 2024 by Jackie Rosario
Maybe it's just me, but this place has been going down hill with the food lately.My daughter ordered a steak (med-rare) and it came out well done .. then it took about 40 mins to get her new one .. thankfully our waitress did go back and get her new sides ..Our waitress was awesome! The food was just sub-par , my fathers ribs were pretty tough and the shrimp didn't have much flavor.
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February 2024 by Victoria Milward
Check your food before you leave if you get a pick up order. I ordered wings today and they hardly had any sauce on them. I also picked blue cheese for the dip and they gave me ranch. Wish I had known, I wouldn't have tipped. This is the second bad experience I have had here. So disappointed with Applebees.
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February 2024 by thomas castellano
Very busy place, but nice atmosphere.
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February 2024 by Alyssa Willi
Just ordered a quesadilla burger and it literally had plastic IN my burger. I started chewing it.
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February 2024 by Leslie Becher
Waitstaff was polite and patient if a little tired.. All you can eat buffet was disappointing and they brought just three shrimp for that course. Wings were soggy. Salmon was surprisingly good and the quesadilla cheese burger got very high marks.
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February 2024 by Ralph Simeone
Megan the bartender on Sunday night is freakin awesome. Kristen is now the bartender on Sunday nights and is the BOME great bartender & patients of a Saint!!!
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February 2024 by V C
Food was disgusting. I did the $15 all you can eat. Not worth it. I always have a bad experience. I compromised with the gf to go and never
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February 2024 by Rose DiNardo
We tried the impossible cheese burger with the waitresses recommendation and we loved it. It was our first time eating it too. Just one request I would much prefer it not be served on a brioche roll. I wasn't pleased on how it tasted and with the texture. If possible maybe serve it on a regular roll or something other than that. There are no complaints with our experience there. It was a friendly atmosphere and we enjoyed our time there