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November 2023 by Jordan D
Drove 4+ Hours to come visit this store to get my first cowboy hat walked in and was greeted warmly by staff, and Lisa S. went above and beyond and helped me out with picking the hat, fitting it to my head and answered any questions that i had, Overall just a great experience well worth the drive, They also had a great selection of all things from clothes to boots to hats, definitely will be back
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September 2023 by Chris No
Can’t wait to go back to the Boot Barn! Stumble in while killing time.I loved almost everything, especially the boots made in Italy. Vanessa was so welcoming and super helpful. It was my first time there and she gave me an overview and came by several times to see if I needed further help.
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September 2023 by Laura Stoy
Absolutely love having a Boot Barn near me! Totally would love to give the store 5 stars but feel the womens selection is sorely lacking for us working cowgirls. Lots of nice dressy/ boho clothing but small selection for us working cowgirls. Please more working boots, shirts and hoodies!
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September 2023 by Julio Vicens
They definitely had a lot of cowboy things, but wish they kept a stock in the back so you dont purchase boots that everyone puts their feet in and stretch out, im sure there are people that only try on just one foot instead of both. Wish they had more staff on hand was a little hard finding someone to help in the boot section
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June 2023 by Ande Ewing
Can't wait till they open in Springfield, MA
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May 2023 by Stephanie Rivera
Helpful and pleasant employees, boots and clothing not found in other stores. All in all, a great and unique shopping experience!
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May 2023 by Fred Green
Wife and I went to latham store yesterday with great expectation and were greeted with great disappointment . we're going to a wedding in June that is a country western theme for our grandaughter so decided to get some duds for the occasion. Wanted some wrangler dress jeans ,im a bigger fellow,well first of the woman had no idea what wrangler dress jeans were no help,when I finally found them,they had a very poor selection and nothing in my size and wouldn't order them so moved on to a shirt same deal my wife found one she liked for me ,none my size and they couldn't order me one I'd have to do it myself online well guess what couldn't find the shirt online to order and the pants didn't come in my size either online so I went to the wrangler page and ordered them directly from wrangler.. drove all the way from Ballston Spa and came home empty,next time I'll go to double m in ballston,and should have in the first place but thought we'd give boot barn a try. Big mistake won't ever be back.
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May 2023 by Kevin Kelly
Carry lots of boots and cowboy hats Carhartt love this store
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March 2023 by Christina CThibodeau41
They don't carry pluse size for women in clothing or in the jewelry . Nice store but nothing to offer for the plus size people.
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March 2023 by Joshua Singleton
Best place to get a real pair of points.
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March 2023 by Billy A.
came all the way from Texas isn't expect this. great place even better staff
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February 2023 by Carlie Patrick
Lisa S. Is amazing! I went for the grand opening and Lisa shaped my hat for me but I had to buy it first so she stayed and waited for me and didn’t take anyone else until we were ready. A+ customer service to her! She stayed and talked to us the entire time and was very personable. Even gave us tickets to the rodeo! I will be back!
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February 2023 by Jon Street
I have been to the boot barn in Nashville and Harrisburg PA. The Latham store is by far the biggest and best I have seen. The staff is outstanding. Delaney steamed my hat to perfection. Chris the store manager has a great team. Special shout out to Lisa the assistant manager. Her product knowledge is second to none.
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February 2023 by Melissa Kocsis
Gloria went above and beyond helping us find the perfect boots for the whole family and lots of other goodies! We will for sure be back!
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February 2023 by Fascade Fiveoneeight
The smell of genuine leather when you walk in... along with a helpful staff...#3words: a unique experience!!??
