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November 2023 by Tommy Oliver
There's a worker in there named Bobbi Royal. She is absolutely ? amazing. She goes above & Beyond to help you. I been to a lot of Chase bank location from NYC through out upstate. But Bobbi Royal was the most helpful person we ever encountered.
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October 2023 by Ian Hasslinger
Staff is rude as all hell. Right down to the management. 0 stars if i could.
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August 2023 by Taylor Nicole
Wouldn’t cash a check drawn off THEIR bank because it was made out to cash… I’ve worked in banking and have never come across this “rule” or “law.” Now my boyfriend is stuck in another state with no money. I had my ID and everything. I will never conduct my banking here again.
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May 2023 by Laine ́ Caroselli
Love Chase!I Luv , Being able to deal directly with ppl. I Have been with Chase in S Fl. For years. Happy Now to have Chase in Upstate NY...
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May 2023 by Nisar
Very courteous staff
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May 2023 by Dr. Anita Vee
I love this branch. I left Chase many years ago and recently returned. If they had the level of superior service as the Latham branch, I would have never left. Brandon is amazing. He’s professional and very thorough. It’s obvious he enjoys his job and he’s very knowledgeable. The branch manager and tellers are just as stellar. Thank you!
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April 2023 by Anita Fernandez
I love this branch. I left Chase many years ago and recently returned. If they had the level of superior service as the Latham branch, I would have never left. Brandon is amazing. He’s professional and very thorough. It’s obvious he enjoys his job and he’s very knowledgeable. The branch manager and tellers are just as stellar. Thank you!
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April 2023 by Anita Vee
I love this branch. I left Chase many years ago and recently returned. If they had the level of superior service as the Latham branch, I would have never left. Brandon is amazing. He’s professional and very thorough. It’s obvious he enjoys his job and he’s very knowledgeable. The branch manager and tellers are just as stellar. Thank you!
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October 2022 by LETHA K ABRAHAM
Excellent customer care. Special thanks to Bobbi Royal
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September 2022 by Fidaim Balaj
Xavier and Courtney they are very professional and amazing they help me lot great customer service
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July 2022 by toufiq surwar
Awesome bank
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January 2022 by Jay Patel
Had a great experience overall.
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January 2022 by jp kass
Great location ?
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April 2021 by R A.
The Loudonville branch needs to either be staffed appropriately or closed. Every Saturday there is one teller running the branch. Either the manager or the bank have no idea how to effectively run this branch. It's been amazing listening to the staff complaining about the elderly clients waiting in the lobby not using the mobile app. I guess they don't feel the need to cater to the needs of their clients in this location. Off to Bank of America.
