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December 2023 by Mary Robideau
Excellent customer service! Both Renee Minus and Brian Townsend have been awesome to work with! So happy I was referred here!!
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August 2023 by Karina Bootier
Everyone is so helpful. I would highly recommend this branch for all you banking needs!
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July 2022 by Mason Leonard
Great place to do business with! Called up minutes after test driving a car on a Saturday and had the loan process started. I was able to take delivery of the car the same day! Ryan is Awesome and great at what he does!
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January 2022 by Ruth Buechs
I want to send a quick message to thank Pat Shannon for continuing her commitment to me and taking care of all my issues at Community Resourse Federal Credit Union. Pat has helped me switch banks from New York to Arizona and reassure me that all my baking needs were met.Pat I think you for being a wealth of knowledge, for your patience and doing what needs to be done for all my banking needs. I appreciate your natural leader ship, dependability, willing to help on all matters that were needed. Pat has called me and went out of her way to reassure me everything was taken care of which I’ve never had anybody at a bank do that before so I thank you from the bottom of my heart for doing a wonderful job. It was an extreme pleasure to be working with Pat and I will be calling her one more time to close my account out which is sadly to say because she’s a wonderful person to speak to. Thanks again for everything you doI hope you all have a great holiday!Sincerely,Ruth Buechs
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December 2021 by Kristy Coalts
I have been with this bank for over ten years now, I had an issue with the older vehicle I had and decided I needed to go buy a new car. I emailed down to the Latham office and within hours I got a phone call asking how they could help! They had me in that new car within the day and couldn't be happier with the outcome. Kevin is an amazing person to have on the team and the CEO personally came to meet me, which was amazing and it made me feel so much more comfortable. Thank you for being an amazing bank!! You all rock!!!
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December 2021 by Casandra Wagar
It’s always a pleasure when going here the staff are ALWAYS pleasant if you don’t bank with them YOU need to!
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December 2021 by Otaki Paulina Agbo
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November 2021 by Mike Opalka
Kathy Harrison is an exceptional employee and is always very friendly and accommodating
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September 2021 by Destinée Kearsing
Very helpful and knowledgeable! Super friendly and happy too. Always awesome :) My family has been using CRFCU for decades!
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July 2021 by Douglas Goodbee
Renee was very attentive w/ a warming smile, and very patience. I will definitely make more of an effort to come inside rather than use drive through. :+}
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April 2021 by John McEachin
Great bank. All the tellers are great i hear. The guy Kevin who lends out the money is the worst person there. Wouldnt even give my brother a $3k loan for a highschool reunion that would've paid for itself afterwards and helped my brothers credit. My brother said this guy had the most annoying voice too.
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April 2021 by Isam Bhatti
First off let me start by saying the customer service process is amazing, I have no issues by who I deal with at the bank. However the amount of problems I have had with this financial institution is absolutely uncalled for. There have been numerous occasions of them draining my account and putting it towards a loan that payments are nowhere near due for. So then I have to go through a process that takes hours to have my funds returned to me, and this happens practically every other month. And I also realized they always give me at least double the APR that other financial institutions give me. There are more dependable financial institutions. Don’t go here.
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July 2020 by Jamie VanKeuren
Ryan was very helpful in helping us get a loan for our new Can Am Spyder. He even suggested that we refinance both of our vehicle loans which we did and are now saving hundreds in interest. We are very pleased with CRFCU.
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July 2020 by Mike Catalina
I have been a member for more than 12 years. CRFCU is 100% customer-focused, flexible, communicative and just a pleasure to do business with!!
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November 2019 by Angela Rennick
I used to love banking here but the last year or so has been a complete nightmare! Everything from taking out double payments on auto paid bills, not even taking the payments out, to even blocking access to using your own debit card during a 2 day system maintenance. I know about the the maintenance as their website had disclosed the info but it DID NOT state anything about not being able to use your debit cards. I work full time M-F and UBER over night on the weekends, so this problem that is not a big deal to them actually left me stranded at a gas station at 3am, an 1 hour from home because I couldn't buy myself God dam gas!!
