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December 2024 by Ginger
Super helpful and accommodating
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December 2024 by Judy Hynes
Great service, reliable people. They keep their word.
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November 2024 by Scott Lynch
Had a 3/4 ton truck rental. The whole process was easy and trouble free. The rental was covered under someone else’s auto policy so I don’t know if that played a role. But someone from the Latham location called me to confirm the reservation and see when I needed it. Customer service was top notch and the Ram 2500 was in great shape.
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September 2024 by Alex R
This Enterprise truck facility is excellent.
The entire staff is extremely helpful and thorough.
They go out of their way to make sure we get the equipment for our reservation and to make sure we keep our reservation.
Special Thanks to Nathan on this !
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May 2024 by Rodney Campbell
I requested a box truck about 60 days in advance I called once a week to check the status. After two months I decided to go with a cargo that had unlimited miles at 600 per week at the time of the rewrite of contract a month later. They changed the deal to 500 miles per week after I started my agreement. I called in to pay and I ask bated if he can tell me how much I owe. He tells he can’t tell me anything. I asked if he works here because he couldn’t even give the number to call. I called back asked to speak to an adult because I just want to pay the bill. I wouldn’t do business here again
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September 2023 by Tyler Bandel
Jim and his talented team have helped me with a few rentals over the years when transporting furniture with my employer Travelers. I always highly recommend using them within my company and to family and friends because you can’t beat the top notch customer service. Plus they make the experience hassle free, will never use everybody else!
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August 2023 by Jesse Santonastaso
Rented a pick up truck to move a large trailer. My experience could not have been better. Nate was the rep I dealt with. He was knowledgeable friendly and made me feel like he genuinely cared about my experience. I know it’s just picking up a rental but his time and effort made me feel like he had my best interests at heart.
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June 2023 by Misha Kodirov
Scammers scammers be careful take off nothing will happen they will take your insurance whether they will do nothing happened to them I went to the power driver they say money let us make insurance with Clieam . There was nothing there, they wanted to make insurance with glue, but adjuster canceled the patamushta there is nothing there, he still laughed, I advise you not to go there.
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May 2023 by Christeal R
2nd time renting here. Still a great price and great service. Received a 20’ box truck “cab over” style.Highs:ManeuveringVisibility from cabCargo spaceLift rampLows:RidePassenger comfortFuel mileage (12mpg with gentle driving)12’ height excluded us from some bridge underpassesShort range (I estimate the fuel capacity at 25 gallons. 25 gallons x 12mpg = 300 miles)We had an 8-hour round trip drive through mostly rural areas. The ride was brutal at times, thrashing over small dips and bouncing the driving and passenger with spine-jarring force.The driving position was good and visibility for the driver was excellent.The passenger seat was so uncomfortable that we needed to stop every hour for a break.For drivers not accustomed to driving commercially sized vehicles, extra care should be taken to avoid overhead obstacle due to the 12’ height.The truck was in good condition overall and we did not experience any mechanical issues during our rental.
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March 2023 by sarmad shaheen
Jim is best.
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December 2022 by Stephanie C
I rented a moving van for 24 hours in July. The van had only 8,000 miles on it, the seats were very comfortable, and there was plenty of storage space for my belongings. I showed up a week prior to my rental in order to see the van in person to ensure it would be large enough to hold my things. It was at this time that Nate (assistant branch manager) answered all of my questions. When I showed up a week later to rent the van Jim (branch manager) went over everything with me, quickly processed the payment and I was off. Overall, a great experience with the professional team at Enterprise on Sicker Road and very reasonable prices. I highly recommend this rental location and I would rent from them again. It is a bit tricky to find the entrance as it is set back from the road and their is no sign but I think this has to do with airport requirements and is not the fault of Enterprise.
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December 2022 by Katie Cocca
I recently rented a cargo van from your Sicker Rd (Latham, NY) location and we had the BEST service. Our rental with another company fell through the morning of Saturday, 2/5 so we were in a hurry to find a replacement. The Sicker Rd location was first on our list and the store manager, Jim assured us he had plenty of vertices we could take out. We were booked and out the door in about a half hour. As we were driving northbound on 87, a sheet of ice and snow flew off a tractor trailer going southbound and smashed into our windshield. Luckily, my passenger and I were okay so we pulled off the road and to the nearest rest stop between 17 and 18. We called Jim and he walked us through our options, told us he would start looking for tow trucks, and even got us ANOTHER cargo van. Jim stayed in constant communication via text and email through the entire afternoon with the broken van picked up by AAA and my family travelling North again.I'm not sure how our day would have gone if we didn't have Jim by our side helping us, even after the office closed! He was such a help and went above and beyond for me and my family!
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December 2022 by John Fraioli
Total rip off
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December 2021 by Maria Sheila Galgo
Some months ago, we needed to pick up a motorcycle in Ohio. Looking for options, we discovered this place. Received by Jim, he went out of his way to please me and made the best deal for my visit. If anyone is looking for a great place to rent a van or a truck and be treated respectfully and friendly, this is the place. Thank you, Bob and Jim; I will definitely recommend them to a friend and will rent again with them.- Herlic
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December 2021 by Jeremy Warner
Had a good chat with Jim, the branch manager. Would definitely recommend to anyone looking for a rental truck.
