-
November 2023 by April Neibacher
I live 3 hours away from Exit5 Auto and worked with James. He was absolutely wonderful. Being so far away communication was key. He was quick to respond and we did as much as we could via phone and email so that when I arrived with my trade in everything was ready to go. He was very knowledgeable and made me feel very comfortable driving so far for a truck.
-
November 2023 by Elysia Cronin
So I decided to get a car today & after two hours (one of which was driving) I had the vehicle I wanted! Matt was EXTREMELY helpful & didn’t make me feel pressured like my past experiences have! They also had an awesome warranty option & because my payment was $200 less than I thought it would be (thanks to Matt) I was able to get the warranty offered & after dealing with shotty service with our previous vehicle I feel much better having the warranty ! The added bonus of free inspections & oil changes was awesome too ! So a BIG thank you to Matt !!!
-
November 2023 by Laszlo Johanidesz
Was looking for a 4WD Colorado with remote start. Went to a couple of dealerships in the area, had a horrible experience with a Toyota dealer in Glens Falls. I ended up finding a nice 4WD Colorado at Exit 5 Auto. Compared to the other dealers in the area, Exit 5 was above the rest. I had a really good experience working with James, he was knowledgeable and comfortable to work with. He did not make me feel pressured or uncomfortable when deciding on purchased options. The maintenance performed on the truck prior to purchase was quality, I was very happy with the finished product. I would highly recommend Exit 5 Auto for your automotive needs. The experience was A++
-
November 2023 by Shamim Riaj
Just bought a 2021 Sorento Hybrid S and from start to the end had a great experience with Exit5 Auto Group (James Kennedy). Very responsive and helpful!!! I would highly recommend this dealership.
-
November 2023 by Charles Graham
Definitely a great experience with salesmen James K . Was informative every step of the way . Kept me in the loop every step of the way as well. I purchased a great truck and got a great deal . Definitely would recommend them to friends and family in the future. Thanks James!
-
October 2023 by Brenden M.
I purchased a 18 Ram from them in March, when the deal was being made the salesman agreed to fix some paint issues/rust bubbles on rocker panels. It was stated that it would be 100% before the truck was sold. The dealer had "bumper bros" paint the rockers and they were good when the truck was picked up. With in just a few months the paint was flaking off and rockers are rusted 10x worse. After I reached out to dealer they stated the salesman doesn't work there anymore, and they don't warranty rust. They said they contacted bumper bros but they won't do anything about it even though it was only a few months later. Spent $25k on a truck that has rusted out rockers. If I could give this place 0 stars I would. I will continue to not recommend them to anyone who asks. STAY AWAY FROM THIS SHADY DEALER
-
October 2023 by Joanne Becker
This was the best experience I have ever had with any dealership in all my 62 years. This place is the best. All the guys were very knowledgeable and out going. Joey my auto salesman was the best. Very knowledgeable and caring about my needs and what I was looking for. I wish I found them years ago!!!! Thanks so much
-
September 2023 by Maybelle Quibrantar
Kory went above and beyond to help us not only to give us the best work in the most efficient way possible but also to get everything covered by our warranty. We appreciate everything he has done for us and I wouldn’t give it a second thought to recommend him and Exit 5 Auto. Stay awesome, Kory!
-
September 2023 by Sydney Triolo
Special THANKS to Exit 5 Auto and MOST IMPORTANT, Thank you, Matt for the fine customer support. This was a process made simple; my needs met and my expectations exceeded! Thanks so much for helping me find my Subaru Outback AWD vehicle at Exit 5 Auto. Matt, you’re the best!
-
August 2023 by PrinceGnarles
Great place to purchase a car!! This is a place that cares about their customers and treats them with respect. Nick thank you for all the help with the purchase and fighting to get the best interest rate possible. No stress car sales here! 10/10 recommend Exit5 and Nick!
-
August 2023 by Jackie St.Andrews
I had a great time with James, he was very patient tried to do what he could for me n I got a really nice car thru I do have to say after driving off with the car I noticed that the car had a crack in the windshield n there’s nothing I could do about it plus my hood had blotches on it but it’s a 2013 so to be excepted right? Any way James is a great sales man n truly try’s to please.
-
August 2023 by Cece W.
Was looking at a car, close to purchasing however changed my mind when salesperson insisted -more than 3 times - to bring my down payment in cash instead of cashier's check along with my bank check.
-
July 2023 by Matt DiPersio
My experience with exit 5 was fantastic. Joey pulled out all the stops to make sure I got into my 2015 Subaru Outback at a good price and the best rate he could find. Lifetime oil changes and inspection too for only $250. Great deal.
-
June 2023 by Nicole J
I had a wonderful experience. There was zero pressure while browsing the lot and an associate even showed me a no hassle way to get information on any vehicle that peeked my interest. Once I made my selection Nick made the buying process as clear and simple as possible. No one tried to show me a vehicle I wasn't interested in or sell me a car outside my budget. I would definitely recommend Exit5 Auto Group for anyone interested in purchasing a pre-owned vehicle
-
June 2023 by James Boone sr
I purchased a 2018 Traverse and Nick Roads was my salesman. He let me test drive the vehicle & look over it as much as I wanted to. He was very knowledgeable about the vehicle & the warranty information. Which was a huge deal for me. After the purchase was made Nick noticed some grill damage. He assured me they’d fix it free of charge. They did!!! Great experience & would recommend Nick Roads & Exit 5 auto group to anyone looking to purchase a quality used vehicle. Nick even checked on me & the vehicle on his own time. Wonderful experience. THANKS!!!
