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August 2023 by Jessica M.
I recently had an unfortunate experience after visiting Fancy Schmancy, and I must say that I am thoroughly disappointed with their unethical business practices. My mother and I went there to find a mother of the bride dress for my wedding, and what we encountered left us shocked and appalled. We spent some time trying on various dresses, ranging in price from $300 to $500. Finally, my mother found the perfect dress that she absolutely loved. However, our excitement quickly turned into disbelief when we saw the exorbitant price tag of $1099. It was a little out of her budget, so we decided to leave and have lunch to discuss our options. Being close to Mother's Day, I wanted to surprise my mother and purchased the dress for her later that day. Later that evening my mother called me to inform me that she had found the exact same dress online at newyorkdresses.com for only $330 and had already purchased it. It was heart-wrenching to realize that I had already paid the full retail price at Fancy Schmancy. In an attempt to rectify the situation, I contacted Fancy Schmancy and explained the circumstances. To my utter disbelief, they coldly informed me of their strict no-return policy and showed no willingness to assist or accommodate me in any way. I even offered to pay a restocking fee, but they outright refused to consider it. What made matters worse was the realization that I had paid full retail price for distressed merchandise that had apparently been sitting in their store for two years, as revealed by one of their associates. This clearly indicates a lack of integrity and fairness on their part. I am deeply disappointed with Fancy Schmancy and their complete disregard for customer satisfaction. Their no-return policy is unreasonable, especially considering the circumstances and the fact that the dress had been untouched in its original packaging for less than 24 hours. I will never step foot in Fancy Schmancy again, and I strongly advise anyone considering shopping there to think twice. Their unethical business practices and lack of customer care are simply unacceptable. Save yourself the disappointment and find a reputable establishment that values its customers and provides fair and reasonable policies. It is my hope that this review serves as a warning to others and encourages Fancy Schmancy to reevaluate their practices and prioritize customer satisfaction over profits.
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June 2023 by Sherri Krug
Great shopping experience. Lots of prom dresses to choose from. Friendly helpful staff. Will be back next year for another prom dress.
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May 2023 by Jessica Vandeveer
By far this was the best experience for my daughter and myself. The 2 ladies Katie and Cathy where beyond amazing very patience and took time out of there day to help my daughter find a dress perfect for her. That I must admit brought tears to my eyes, because I knew my daughter loved this dress and the way it fit!!!! I would definitely recommend this place huge selection of dresses for all occasions and styles, shoes, and accessories. One stop shop!. Not to mention we showed up on a Tuesday, in which they are closed but opened there door and welcomed us in..
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April 2023 by Simone C.
Service was terrible. No one helped with any of the dresses, did not even acknowledge me. Also if you are 18 years old (a full grown adult) you are NOT allowed to try on dresses without a parent present. Everyone there is rude!
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March 2023 by Rubal Singh
Just find everything you need at one place. They have a wide variety of gowns/prom dresses. With that they also carry jewelry, footwear, handbags and other small small accessories to go with the dress you pick.I went on a weekend and they were super packed everyone was busy so I couldn’t pick up anything for myself. But i do plan to go visit again.Its very accessible and lots of parking available.
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March 2023 by Colleen Murphy
Very unhelpful staff, i went with a group of 3 looking for a recital dress when there was very few people in the store and we’re pretty much ignored the entire time. Disappointing experience from my previous one a few years ago. I asked for help from three different staff members and was pointed in the direction of my size, they did not know what dresses they had to show us anything.
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February 2023 by Joanne L.
Although I did not find what I was looking for, the service was spectacular. Our consultant, Nan, was professional, supportive and knowledgeable. She was personable and not pushy. It was like shopping with a friend!
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February 2023 by Tara Kelly
My daughter and I had a great experience buying a prom dress last weekend. The store was busy (Sunday afternoon during prom season, no surprise!), but the staff was on top of it all. Someone greeted us as soon as we walked in, asked what we were looking for, and directed us to the section of the store we needed. As soon as we had a dress or two in our hands, someone was right there to take it and set it aside for us. The staff working the dressing rooms could not have been more helpful with getting in and out of dresses, answering questions, and getting everyone shopping into rooms.This shop had by far the biggest selection of dresses we'd seen so far, and I can't emphasize enough how great it is to be able to try on the dress you love in your size! There were shoppers in every shape and size there that day, and Fancy Schmancy had options in store for all of them - well done!! They also carry a great selection of shoes and accessories, and they're discounted if you purchase a dress. We found their prices very reasonable.We left with my daughter's perfect dress (no ordering and waiting weeks for it to come in), plus a bag and jewelry to match. I wish we had skipped the other boutiques we tried first, and come straight to Fancy Schmancy!
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February 2023 by Erika Furbeck
We drove 1 hour and 45 minutes to check out the prom dresses at Fancy Schmancy. The experience was fantastic from start to finish. The staff were all so helpful and there was no feeling of being rushed. My daughter ended up leaving with a beautiful dress! Thank you for a wonderful experience!
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February 2023 by Christina Moore T.
My daughter and I were excited to go here because they have such a big selection of prom dresses in every size. I was disappointed to learn that the dress you try on is the dress you purchase, so many people may have tried on the dress prior. There was 1 size left in the dress my daughter picked, and it was damaged. We almost purchased it anyway because she loved it, but I couldn't bring myself to spend 100s on a damaged dress that was tried on many times before that doesn't have a brand name at all. Tag just says the store name Not to mention, the manager was extremely rude when I asked her basic questions. My daughter had to use the restroom for 1 min during trying on, and they made her get out and get in line again. It felt like a factory w bad customer service. THE BIGGEST KICKER IS... We reverse imaged the dress on Google and found it at several other stores for HALF THE PRICE. And it hadn't been tried on, brand new! I don't mind paying more for customer service, but it was completely lacking, not to mention rude. ScamGo in and try on if you want, take a photo, and find it online!
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January 2023 by Terri Milard
Great inventory and so personal. I didn't need an appointment. Katie and her mom made it so stress free and helped me pick out 5 gorgeous MOB gowns all in stock. I don't have to wait. I just have to decide which one.
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December 2022 by Mary Lou D
OMG I felt like a child in a candy store. I am getting married in two weeks, no dress, no shoes or jewelry. Katie was the best. Knows her styles. She helped me with selecting dresses, assisted me with trying them on, picked out the perfect pair of shoes, and my jewelry. She took the stress from a frantic bride to be. I can now enjoy the holidays and finish the last minute preparations for my upcoming nuptials.
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November 2022 by Kelsey Ruzza
Such a selection to choose from! All the ladies that work here are incredibly helpful and the dresses are high quality and gorgeous. They are organized by color and size which makes it incredibly easy to shop!
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October 2022 by Elizabeth Jakubowski
My niece (the bride), her mother and future mother in law, and I were at David's Bridal having a terrible time. I remembered seeing this store and, after some quick googling, gave them a call. The person on the phone was kind and explained that no appointment was needed and their hours. The four of us hurried over.What a difference! Friendly, kind smiles, helpful advice and informative, attentive service while allowing for family picks and suggestions. Our shop assistant, Nancy, was fantastic! We were shown the dresses, allowed to choose our styles, a room was started, assistance offered for the bride while trying on the dresses so the moms and I could sit and enjoy the process.My niece felt special and heard. She truly enjoyed the experience. The moms were so excited to see her trying on dresses. We were even offered water while we were there, which was greatly appreciated.We ended up leaving with her rehearsal dress! Prices were so reasonable and the quality was fantastic. Definitely encourage you to give this place a try!
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October 2022 by Melody Howarth
This was not my first time at the store. We purchased dresses etc for my daughters wedding., The owner helped us that time. She was the best!Today I returned to purchase a dress for a wedding and I had the best experience with Nan. She is kind knowledgeable and helpful. The clothing is wonderful and she knew what would look good on me.Thank You NanMelody
