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March 2024 by reggie h
I just drove 35 minutes to get here and on the door it says closed for inventory from 3:10 to 4:10 PM nowhere does it say it on the website that they’re closed for inventory not good way to run business
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February 2024 by xSpazzKing Gaming
The staff is always friendly and very interactive with the customers. Store is always clean and well kept.
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December 2023 by John Szczerba
I bought a Google play card for $50 as a Christmas gift yesterday. Was not given a bag or anything to put it in. I carried it in my hand to my car. The card must of got unglued on the way and fell off. It wasn't til I got home I discovered the card was gone from the backing. I just lost $50 because the employee didn't put the card in a bag
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October 2023 by Marina Bondari
They always have games for Xbox 360
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October 2023 by Sean Hughes
Josh Garrett, the unsung hero at Latham GameStop, made a lasting impression on me during my recent visit. I decided it was time to trade in my old Xbox consoles, a decision not made lightly. Josh, despite his obvious workload, was not only approachable but incredibly supportive throughout the process. He patiently explained the trade-in value, ensuring I got the best deal. What struck me was his unwavering friendliness and dedication to customer satisfaction. Even amidst a busy day, he made me feel like my transaction was a priority. Josh Garrett is a testament to exceptional customer service, turning a routine visit into a memorable and pleasant experience.
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September 2023 by Edward Young
Got my PS5 from here and several games. The staff is always friendly and happy to chat you up, which makes it a great experience. I've never had issues pre-ordering and cannot say enough great things about this staff! :)
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August 2023 by Jacquelin Morris
Was there to purchase a cord for a nintendo ds3 and the two employees were very helpful and charged the nintendo ds3 before I purchased what I needed to charge it.
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July 2023 by Joseph Santore
Recently purchased a used Nintendo Switch Lite via in-store pickup on the website. I specifically chose Indigo colored model (Nintendo calls it Blue but it is the same color as Indigo GameCube). Anyway I picked it up no problem but when I got in the car I noticed that I was given the Turquoise model instead but the sticker on the box said “Blue.” So I went back in to hopefully get the correct one. It turns out another employee accidentally took in a Turquoise model as Blue. Luckily the current employee helped me out and found an Indigo one in the back (last one too) and swapped it out for me no problem. Thank you ?
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April 2023 by Sai Sagiraju
The video game merch is so cute but I'll never be able to afford it lol
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December 2022 by Anthony Audette
Went to trade in a system didn't have the original controller. Never been an issue, short bald guy said they can't take it without the original controller which isn't a policy (would just deduct the cost of the controller off). Guy with the beard was super nice though. Unsure if the other guy is a manager but they should probably swap positions at the company. I understand it's the holidays and you are busy but you don't need to be rude to people.
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October 2022 by Adam Nguyen
Excellent service all around. Vito was personable, helped setup my preorder and established my account. Keep up the great work!
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September 2022 by Sam Anderson
They have one of the best stores in the are inventory and customer service wise, I can always find what I need, and the employees are patient and willing to help you in anyway they can. They are also very knowledgeable a out games coming out and any information they can give.
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September 2022 by Anthony Crossman
Showed up to the Midnight release at 12:01am. Shut the gate and turned off the light. Why tell customers you are doing a midnight release you close it down at 12:01?
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September 2022 by Trevor E Clark
Paul was a great help setting up my son's game system. He went above and beyond.
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August 2022 by Jonathan Terry
Called and was told they have the God of War Ragnarok Jotnar edition available for preorder. Got there 15 minutes later and all of a sudden it wasn’t available on the computer anymore. Pretty sure they didn’t even bother checking if it was still available before telling me
