-
April 2024 by Kristen Film
Today my husband and I went to the Latham store and worked with Eileen. I don’t enjoy choosing furniture and frankly, am not good at it. She was so fabulous-helpful, friendly, funny and knowledgeable. She made this experience so easy-possibly too easy given the amount we spent? We had never been to a La-z-boy store before and this experience would be make or break for future visits. We’ll be back!
-
April 2024 by John and Linda Webber
Good experience, Salesman super friendly, did his job expertly.
-
April 2024 by Mary Bradley
I had a great experience in the store, trying out many recliners. I am short, need lower back support and easy chair to recline. We have had Lazy Boy products in the past (recliner and sectional). I found a great chair. The sales people where not pushy and very helpful.
-
April 2024 by Sue Bango
I enjoyed my shopping experience at LazyBoy. Very professional and friendly staff and we are getting quality furniture!
-
April 2024 by Eve Waterman
Heidi was a huge help when we were deciding on our recliner purchases! She made some helpful suggestions and answered all our questions.
-
April 2024 by Bill Strianese
My experience was very positive at Lazyboy in Latham. My sales associate Elleen Main and designer Sandi Manoogian were a great team. Elleen after walking around the store to get ideas of what I was looking for, set up an appointment for Sandi to come to my condo to measure. After measuring, Sandi, set up another appointment for me to purchase a whole new living room. They worked beautifully together and now I can’t wait for my new furniture to arrive.
-
March 2024 by Margaret Lindgren
Kimberly Flowers was excellent! I'm looking forward to my recliner to be delivered. The only downside of the experience is having to wait 5 months for delivery. That seems extreme. Fortunately I can wait or I would have gone else where.
-
March 2024 by Leland Armsby
Had been shopping for new recliner and Coach for months. Finally decided to check out La-Z- Boy during their sale this week.Found the perfect Sales women ..SANDI at the Latham New York store. She was so helpful, patient.....an never to pressing while we made our decision. Only down side is the 8- 12 week wait.However, when you build quality furniture TO ORDER...great craftsmanship takes time.Sandi....thank you for the help, water and working so well with my Mother Dawn. Much appreciated!!Leland
-
March 2024 by Mitch G
Sandi was very helpful and professional.Marco was very friendly.Happy to support a local business.
-
March 2024 by Edward Magan
The salesperson was very helpful. I got a great price on the lounge chair I chose. The only complaint I have is that I will have to wait 4 months to get the chair.
-
March 2024 by andrea morehouse
Everyone was very informative and helpful. No pressure which was gratefully appreciated!
-
March 2024 by Amber Reda
My mom and dad had a splendid time at your showroom. They said the store was beautiful, they saw a couch they liked a LOT, and coming out to meet them was Eileen Main, a most friendly professional who guided them through all the options for purchasing and protecting their sofa. They had a great time and couldn't stop talking about how nice Eileen was.
-
March 2024 by Gene Thorn
We purchased a leather recliner from Heidi today. She was nothing short of amazing. Very knowledgeable about everything we looked at. I'm usually not a fan of salespeople but Heidi changed that today, she's not pushy but she's very knowledgeable. If I wasn't moving to Florida this would be our goto store.
-
March 2024 by Redheart
I’m very disappointed with my La-z-Boy recliner sofa!!! Beware if you’re considering purchasing any furniture from them!!!!!Yes they say it’s guaranteed but after a year you have to pay the labor for the parts that break that they say are guarantee!!First, after having my sofa only five years, my cushions had sunken in and I would need to pay $125 just to have them come see if it was the stuffing or springs. If it was the springs they would pay but the stuffing I would. The $125 would go toward the first hour of labor and then more $$ every 15 min after that. Also the fabric on the foot rest wore a hole in it and they no longer had that fabric!! Now I have to tape it so it won’t rip further!I bought my own cushion to help raise up the seat but now two years later the foot rest broke!! Now the labor is $160.00 plus tax to have them fix it plus $40 every 15 min after the first hour.This sofa is only seven years old and it’s falling apart. I thought I was buying a good quality sofa thatwould last years!! My previous sofa was over 20 years old and was sat on by my two children and their friends and was still in good condition when I got my new sofa.This La-Z-Boy didn’t last 5 years with just me sitting on it.I will never buy any furniture from them again!
-
March 2024 by DougB
Went In to just get ideas but they had a display matching what we were looking for. Kimberly and Sandi and the rest of the staff were very helpful and guided us to what should be a perfect solution to the room we were looking to furnish.
