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October 2023 by JENNIFER DAVID GAINES daggainesdprowritewintermoon
As a woman I was looking for a place that was safe that I could store my valuables and feel secure to work there and to leave my items. It's also very clean, well lit, and easy to navigate. The staff met all my needs and the price was right. Every time I spoke to Leah, the kind lady at the front desk, she had an answer for any issues I needed addressed, timely and as well the price was right. The Latham location is also very convenient to all.
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October 2023 by DAVID “wintermoon02456” PROVENCAL
Great customer service great product. Leah at the Lathan location on Route 9 in particular is extremely helpful and will meet any and all of your storage needs. I've had so many other people in customer service in this industry make this such a difficult hassle. She is flexible, will find a solution to whatever your storage needs are, with a reasonable price and with terms that suit one's needs. I could not recommend her and this facility more highly.
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October 2023 by Dee Pee
I have used a few storage places over the years and Mabey's is by far the best I have used. The facility is modern, clean and safe. Lea is incredibly helpful with any questions and offering suggestions. I found this facility in Latham. It has been a great experience.
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October 2023 by Monica Zens
Leah is great. She helped us so much. She was knowledgeable and goes out of her way to help. We had an extra car with us. She helped us find a place to store it. Great place. Safe. Great location
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October 2023 by Joy DeVita
Whether moving or storing or both, Mabeys is a great company. Super reliable, efficient and helpful - the staff are on top of their game. A special shout out to Manager Lea Morse at Latham who runs a “well-oiled machine” in keeping precious belongings safe and secure. Professional and personable- great customer service!
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October 2023 by Janine Schreiber
I have been a client of Mabey’s Storage for over a year. Your best asset by far is Lea Morse. She is kind, considerate and goes beyond the call of duty with each and every person she speaks to. She has a wonderful work ethic and her problem solving skills are just fantastic!
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October 2023 by Rosemary Purrott
We recently contracted for a storage unit in the Latham facility. Leah Morse was wonderful to work with and she was knowledgeable, accommodating, and met all our needs. I enjoyed our conversations and hope to stop in and see her when I am at the facility. She is an asset to your company, for sure. Thanks, Leah and the Mabey Co. and employees. A clean, quality facility.
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September 2023 by Susan De Faber
The customer service is outstanding! Will definitely use this facility again.
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August 2023 by Paul R
Best Customer service yet. Lea made the process to sign up simple, quick and all my questions were answered thoroughly. I Highly recommend Mabey's
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July 2023 by Darlene Belanger
One word sums up our experience and that is Lea!!! If I could give her 10 stars I would! She was absolutely instrumental in helping us coordinate having a moving unit delivered and ready for us to fill, even though we were 400 miles away and would be under an extreme time crunch! She was ALWAYS polite and pleasant whenever I needed to call her to ask a question, and never made me feel like I was a bother! When we arrived and met her personally, she continued to show us the same respect and thoughtfulness as she conveyed on the phone! Needless to say,we were able to accomplish this process without a hitch!Thank you, thank you, thank you Lea for your help! It was a pleasure working with you and I would definitely recommend you and your facility to others!
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June 2023 by Scott Baxley
The facility is very clean and the staff are very friendly and helpful.
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June 2023 by Melissa
I was having to figure out how to get a storage space situated while living outside of the country and Lea at the Latham location made it so easy! I cannot thank her enough for answering all of my questions, walking me through the process and explaining how everything works. I was less stressed after talking to her. Cannot thank her enough!
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May 2023 by Austin Fowler
The guy at the front desk is great,let's just get that out of the way. Now,my wife and I moved our stuff out of the unit and paid the month in full afterwards. We received a call that we didn't give them advanced notice. Just know it's called Mabey's because maybe you'll get your deposit back,maybe you won't. Guess you'll find out. BTW, the woman who called us to let us know was extremely rude. Mabey try a different storage place. ?
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February 2023 by Sidewalk Warriors Troy
Lea and John have gone above and beyond to assist. They are wonderful to work with and we highly recommend their facility, we use the Latham temp control. Super clean!
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October 2022 by James Keefe
I been there for years. No problem, now they have a new.person in the office. Unfortunately I don't think he a good fit to be in customer service. Very rude and condescending.
