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March 2024 by Amaris Kowalewski
Gavin was amazing! Sooooo very helpful!
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March 2024 by Elias Matin
Hafiz was so helpful!
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February 2024 by David D.
DO NOT get any major repairs done at Mavis. They are scam artists as we found out when we brought the car to a reputable mechanic. My wife has been getting her tires and oil changes at Mavis Latham for years until we thought we had a real issue with the car. We believed their diagnosis which was a complete fabrication and paid $2300 for what amounted to a tune up and a couple other small items. it's disgusting and if I can get one person to go elsewhere I will look at it as a success. RUN AWAY.
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December 2023 by Rachael Herlihy
Shawn is fantastic! He accomplished the NYS inspection exactly when I made the appointment and everything was completed in less than 30 mins. The staff is super friendly and I plan on coming back for odds and ends over the years.
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November 2023 by Stanley B.
I went to get a NYS inspection. They told me I had a massive leak. It was leaking on the floor. I was shocked because I did not see any leakage in my garage. They informed me that I had to buy an $800 part then totaling $1300 to fix to pass inspection. Il left with out a fix. Surprise Surprise there was now oil leakage in my garage. I waited a week to pass the holidays. The leakage only happened after I left their facility. I believe they purposely put oil under my car to try and get me to pay for a job. Went to another place, they did not find a leak.. pass inspection. Don't go there
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November 2023 by Roxanna Benitez
This shop is extremely professional, has great customer service, and has prompt servicing time. I had an oil change and an inspection done recently and I was nothing but a satisfied customer. I was greeted upon entering, I was advised what would be done, and I did not have to wait long hours for such. Employees and managers alike are friendly and make the process of car repairs less painful than they have been for many years for me as a female who has little to no knowledge of cars. Thank you Mavis and rest assure I will be a returning customer and recommend everyone I know to this shop!
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November 2023 by jrbolles
These guys were AMAZING!! I had a 4pm appointment for a tire fix that I had scheduled that morning and arrived 30 minutes early - Gavin got me right in and all finished within 20 minutes meaning that I was actually done with my appointment before the appointment actually started! Friendly, helpful, and overall just a great experience - would highly recommend Mavis to anyone and will absolutely be returning!!
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October 2023 by Dominique Schunk
Came here for service on one of my vehicles and the service tech Shawn was absolutely phenomenal, explained the whole process, exactly how much it would cost and made the process so easy. Plus they don’t upcharge you like any other place with “hidden fees”. I’ll be coming here from now on, I highly recommend coming here! Ask for Shawn and he’ll take great care of your vehicle!
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October 2023 by Nolan Gray
This garage has always went above and beyond in helping me with all my vehicles. Employee Sean stayed late after closing to ensure that a warranty I had would cover certain parts to my vehicle. Extremely helpful and trustworthy. Wouldn’t take my car anywhere else
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September 2023 by Leo Lin
The staffs are so nice. Went for an inspection and there was a crack on the windshield, they recommended me a windshield workshop to get it repaired cheap and fast. Definitely a five star service!
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September 2023 by Brando J
This place is the best for all your regular maintenance needs! Took my car in for an inspection and they had me in and out as soon as possible. Hafiz and Gavin run a great store, Hafiz provided great conversation while I waited and Gavin explained what I needed to pass and didn’t try to push extras on me. Overall completely satisfied with my experience there as always, couldn’t recommended these guys more!
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September 2023 by Joshua Lee
I’ve had a very good experience at this location; staff was nice, looks like they work well together and well knowledgeable. Despite how busy they got, they work pretty promptly and if added part(s) are needed they do act fast. They were also able to accommodate me with the cost of service(s) I was told I needed done in order for me to leave within the “same day” with my car properly serviced. I’d definitely come back when needed!
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September 2023 by Twhiz56
Great service they provide to their customers. Hafiz the service advisor was very thorough and explained things very well on what and how needed to be done on your car. Only slight issue is when I called for an appointment I come in and it’s not listed as an appointment. But regardless they do a great job.
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September 2023 by Nicole Sallese
Fantastic experience at the Latham Mavis location! The staff is friendly, super helpful, professional, and the service was very fast, despite it being a busy Saturday morning. They're great about setting honest and reasonable expectations up front. Sean in particular was so awesome! I'll be going to them for all of my future tire needs.
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August 2023 by Lindsay Snure
THEY GO ABOVE AND BEYOND!!! I HIGHLY recommend this location for any of your car needs! I came in for an inspection and ended up needing all 4 brakes replaced. Rotors, calipers and brake pads. Because I have an Elantra Blue edition the normal calipers didn't fit on the back brakes. The manager, Brandon, not only found the correct parts at a store in Albany BUT he drove over and picked them up! I am extremely grateful for all of their help, especially since they stayed over an hour past closing time to finish the job. I will definitely be recommending this location to friends and family.Thank you for going above and beyond!!!!