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February 2024 by Martie M
We bought good stuff there but they neglected to tell us that the helium balloon would only last for hours? Kid not happy with that. ☹️
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February 2024 by Kali Walsh
Great party city location! Clean, nice employees!
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February 2024 by Jennifer Normandin
Latham store really needs to update their hours on the website. It says 9am but the door says 10am.
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November 2023 by Brandy Tromblee
Way cool stuff
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September 2023 by Raeanne Benedict
Got some balloons ? for a friend's birthday was easy and quick friendly service to definitely go there for all your party supplies
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August 2023 by Julio Vicens
Friendly staff. Also, they already started putting out Halloween items which was pretty cool
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July 2023 by Changa Whitehurst
The workers are very helpful
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July 2023 by Shonta Thomas
I am very disappointed about Racial profiling that one of the workers did today. On 07-09-23 around 12pm.The worker who has blonde hair and is overweight saw two black ladies walk in and yelled to my cashier while she was checking out “HEY WATCH THEM GIRLS”Then just 1 minute after a caucasian women walks in. So I then say to the women aren’t you gonna tell her to watch that women too! And she tells me ohh I only said that cause “people” like to come in and fill up their bags and leave. Which still didn’t make any sense to me because that lady had a purse just like the girls did. People need to do better and recognize that ALL PEOPLE STEAL NOT JUST A CERTAIN GROUP OF PEOPLE.
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June 2023 by Sarah Williams
I have nothing against this party city in general. It's just with Amazon and walmart and the ability to craft this place is overpriced af. Really it's just balloons that are a stand out here. I personally am against using helium for balloons (it's a finite resource) but if it's your thing and you don't care about price they've got some really cool ones you won't find anywhere else.
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November 2022 by Nicole L.
Had a store credit receipt for some returns that I had completed. They would not honor it! $48 of merchandised that I returned and I now have no money to show for it. This is actually theft, I have no product and do not have my money back. I am filing a complaint with the state and if this doesn't get a response I will be taking them to small claims court. I will NEVER purchase again from Party City, or recommend Party City to anyone. There are plenty of other options out there with better service.*added after Party City response.This has been addressed with the 1-800 number to no avail. A complaint has been filed with the NYS consumer Protection Agency.
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November 2022 by Nicole Nunez
I picked up a costume for my baby and the next day went to try it on him, 1 of the 3 pieces was missing. I called Party City to let them know and to ask if they could put aside another one of the same costume so we could exchange them in a couple of hours when we could make it back to the store. They told me no because it’s “first come, first serve” since I already purchased and picked up a costume and it was the fault of Party City that I needed another one, you would think I had “dibs” to fix their mistake. I asked to speak to a manager and was told I was speaking to one and when I asked for the number for corporate she tried to say she didn’t have it despite being the manager. I won’t be giving Party City my money or business again. I’ve spent thousands with them and they couldn’t hold a $25 costume for 2 hours. It’s ridiculous how businesses prioritize money over their customers.
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November 2022 by Ella Mcguire
Poor selection. Rude staff, they follow you but don't have info when needed
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October 2022 by Vanessa Rivera
Grabbed a few things for my niece's birthday party. They've got everything you need for events and celebrations. Lots of colors and options. Staff was friendly and the store was organized.
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September 2022 by tim luxner (Coolkid_crafts)
Large selection. Of party supply products. Good organization. Good selection. Average to fair prices
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August 2022 by Randi-jo Dagostino
I absolutely love The store. It has everything you need to host a party plus some.