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August 2023 by Anton K.
Wow, absolutely most friendly and helpful staff, was looking for help with dog training restraint, and leash, they cared for our pup as if it was their own. Thank you! Will definitely return.
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July 2023 by Nexo Mike
I'm only giving 3 stars for the fact that I was able to get in earlier than my own vet.The lack of direction and signage left myself and other customers wandering around Petco wondering where we were supposed to be.The staff was pleasant enough but the set up was basically just a back room stuck in a corner. The cost seemed reasonable especially on the short notice that I had to get my pet in. I believe I booked a week in advance when my vet was not able to get me in for 3 weeks.Overall, decent but use your own vet if possible.
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July 2023 by MJ M
I'm only giving 3 stars for the fact that I was able to get in earlier than my own vet.The lack of direction and signage left myself and other customers wandering around Petco wondering where we were supposed to be.The staff was pleasant enough but the set up was basically just a back room stuck in a corner. The cost seemed reasonable especially on the short notice that I had to get my pet in. I believe I booked a week in advance when my vet was not able to get me in for 3 weeks.Overall, decent but use your own vet if possible.
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June 2023 by Katie K.
brought my mini labradoodle in for routine grooming yesterday. next thing you know we are getting a call asking to meet us at the emergency vet and we're given no explanation. the groomer cut her open from belly to leg. she had to be sedated and get stitches. super risky due to her heart murmur. Petco did pay the bill but they have yet to apologize or admit any wrongdoing. straight up animal abuse, avoid at all costs
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April 2023 by Eric G.
I am NEVER coming back here again. I have never seen such rude staff at a place of business. It's like they don't want you to buy anything. Super pushy and ignorant whenever you have an inquiry. Save yourself the trouble and hassle and just shop elsewhere!!!
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April 2023 by Bianca P.
***Bizarre staff, skip this location*** Stopped in to buy dog treats and saw a black moor goldfish in stock- staff member attempted to bag and sell the fish when a different staff member abandoned the customer she was helping to interrogate me about my fish-keeping conditions. I have an established 29 gallon tank with all the trimmings- currently housing two comet goldfish. The employee went off on me about how I can't add a third goldfish to my tank because I will be "slowly poisoning my fish" and I "won't be able to keep up with the care demand" (...I've been doing fine so far?). The employee stated she "refuse[s] to let Petco sell [me] that goldfish". She proceeded to all but chase me out of the store without me even making my original dog treat purchase. What the actual....? The original staff member apologized for the co worker as I was rushing for the door... but it was a pretty upsetting experience.
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December 2022 by Maureen W.
DO NOT take your dog here to be groomed. They have no idea what they're doing. They shaved my dog when I asked for a trim and now my dog is shivering nonstop. Also when I picked him up his heart was racing and he hasn't been himself since he got home. The grooming manager Alyson should be fired for the way she treats customers and for how the dogs are groomed.
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December 2022 by Tony G.
I have never felt more rushed/pushed out by a staff member just because they were closing in 8 minutes. I felt cut off just because someone probably had a long day. I started preferring to go to this store until now. I will gladly go out of my way to visit a different location. If they were doing everything they could do to lose a customer, then I applaud them.
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June 2022 by Philip R.
Do not buy animals at this store. They don't care about the condition of their animals' mental state or condition. It's profits over pets. I bought a guinea pig there. I had him for 2 weeks. I have had guinea pigs in the past and know how to handle them, but there was something seriously wrong with this one. He bit both my wife and I multiple times, breaking the skin and causing bleeding, when we tried to move him to clean the cage. I have had other pigs that we so friendly, they'd fall asleep on your lap. This one was obviously traumatized in some way, that Petco failed to recognize. When I took the guinea pig back, Petco's 20 something "experts" were quick to blame me with a litany of do's and don's on how to handle guinea pigs (all things I had done) which amounted to nothing more than a scolding directed towards me. They will blame you first. Never that they sold you a sick, either physically or emotionally, animal that should be off the market. I have had similar bad experiences buying fish there. One fish barely swam at all (we thought he was dead). He'd be VERTICAL with his head near the gravel, tail sticking up for hours!!! When I brought him back after a week, I was told by a 20 something empty head that I must have traumatized him! I bought a beautiful tank, plants, rocks, everything. Petco could not or would not admit they sell unhealthy fish. They begrudgingly return my money. I will never shop there again and you shouldn't either for your money.
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May 2022 by Jessica Z.
I wish I could say they did a great job at reviewing but they cancelled twice due to not having hot water. I totally understand the need to reschedule but have the decency to leave a message. They canceled twice. I rescheduled to this Saturday. I received no message that they need to cancel again so we showed up to our appointment to an empty store. Petco will never get my money again.
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May 2022 by Marla C.
Groomer and manager rude and don't know their breeds! Groomer totally ignored me when I tried to explain how to best warm up to my border collie. Told me it was her job and she knew what she was doing. Tried to speak to manager and he called my dog aggressive because she had barked at him earlier when he turned a corner in front of us! He was very rude and they both obviously don't know breeds or customer service! Won't step foot in there again.
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September 2021 by M P.
THE WORST GROOM MY PET EVER HAD! Doesn't like how Alyson groomed my dog. Wanting to have my dog look great for a special occasion and specifically instructed her not to cut it very short. but instead she didnt listen to the owner and she cut my dogs hair as short as you can already see her skin. Hair is Unevenly cut. She cut her facial hair very short in the upper part of the nose making my dog look ugly. Been sending my dog for grooming into this location for a year now with Miranda, and Ive got no complaints. But after what happened. Definitely not going to allow Alyson to touch my dogs hair! Definitely not a happy customer!
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May 2021 by K T.
So grateful I came here. We were in the process of adopting a puppy and I went to this store to see If they had the crate size I needed. I met Andrew (I believe he's the store manager), who assisted me in finding many other needed items. He's also a trainer and he happened to have a class he had to teach while I finished up my shopping. I observed part of the class and was impressed with his skills and the ability for the owners and dogs to complete their work. Shortly after our puppy came home, i signed up for a puppy class with him. It's been going great. When we arrive at the store, our puppy is so excited and seeks him out. He has a great demeanor, provides constructive feedback and is like the pied piper of dogs. My husband and son came to observe one of our classes and Andrew helped our son with his interactions with our pup and build up his confidence. I can't say enough good things. If you are looking for training classes, definitely check this guy out.
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March 2021 by Justin Piatti
These guys were great! Ryan was super helpful. Thank you!
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February 2020 by Peggy Lashway
Reasonably priced vaccinations. They keep records. Very friendly.
