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March 2023 by Larry Young
They act like they are doing you a favor and you should treat them like the customer
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May 2019 by Matthew Gage
Hate everything to do with time warner spectrum and all associated businesses.
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September 2018 by George Jones
They suck you dry for every dime they can get out of you. Older people don't stand a chance.
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June 2018 by Christina Searles
Because spicturm is charging to much. An now all digital I think it's bull. Their is alot of elder people that can't effort thier bills top it off new tvs
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June 2017 by Chicken Nuggets
NO CUSTOMER SERVICE!!!!!
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May 2016 by Amanda Strax
Can i leave a negative review? TWC is the absolute worst. "1 hour window" THEY DIDNT EVEN SHOW UP! I'm a verizon girl now
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October 2015 by Steve Leeper
This location does not take equipment returns. It's just a sales office.
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August 2014 by Amita Patel
.TO PROVIDE HBO THEY INSTALLED SEPARATE BOX THAT HARDLY WORKS FOR FEW DAYS AND GOES TO .DEEP SLEEP FOR DAYS..AFTER BATTLES WITH TWC THEY REPLACED THE BOXES 3 TIMES . THE RESULT IS THE SAME KEEP RESETTING AND KEEP CALLING THEM IS THE JOB LONGER THEN THE SERVICE THAT IT GIVES . .
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June 2014 by Naomi Bradford
Not the store. They won't help you if you go in person for service. I tried to return my cable box and the woman just glared at me. Go to the one at Colonie center.
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April 2014 by Jerry Phibbs
They are the worst! All they do is try to upgrade you to spend more money on services you don't need or want! If you hesitate they keep putting you on hold. I was put on hold 7 times and the total time I spent on the phone was 37 min. That's how they get paid, on commission! I'm going to Free Air TV and Amazon for $78.00 a year and Netflix for $7.99 a month and hula. I have now been on the phone for over 37 min. just trying to get my service turned back on from vacation!!!
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June 2013 by William Watson
Have been waiting for days to try to new service. Try to call today and just put on hold.
