Open 24 hours
222 Troy-Schenectady Road, Latham
Veterinarians
“We absolutely love the fact that there is a doctor on hand for Rabbits! Our Rabbit is cared for and handled with the most tender and loving hands. Dr. Pedersen “brings the weather”. She always gives extra time and care to ensure that your pet is calm and secure. My son and I adore her physical techniques of holding gently and speaking with our Barley. Thank you so much for your care and love for animals. Also we love your remodel.”
“My dog had several surgical procedures. Upon discharge, I received a complete write up on everything that was done as well as discharge info. She was treated with love and kindness.”
“We recently switched to this veterinary office from another larger more corporate location. I don't have to get into all of the reasons here but let me tell you, this clinic is everything we were lacking everywhere else. The team is SOOOO nice and they take their time with you and your pet. They answer all of my questions and they are just genuinely nice people. The only regret I have is that I didn't know about them sooner! Take your pet here... you won't be disappointed at all!”
“Our dog had a pretty scary emergency ailment. Every member of Upstate's staff made us feel that he was getting expert medical attention and really caring handling. Diagnosis and possible remedies were explained clearly and patiently. We arrived nervous wrecks but every step of the process reassured us that he was in the best hands. He's back home now, back to his old joyful self. We've since learned we have two other neighbors who visited Upstate and they are just as impressed as we are.”
“I have never had an issue or problems. The staff is so kind and so helpful and they make your pet feel very important that that’s what I Love they always go above and beyond for me never had a bad experience”
“The staff there are excellent, professional, kind, and compassionate. I have been coming here for years and had excellent treatment for all my cats. They also helped me with the cats I had trapped.”
“They were very informative. Took their time with me and my pet. Answered all my questions. Emailed me in a timely manner of all my records from the appointment. And we're friendly to us both.”
“If you are reading this review, you most likely have a pet. The word "pet" minimizes the relationship, the bond you have established with this, albeit furry member of your family. VCA Shaker acknowledges their patients by extending a tender approach in their care. My late chihuahua, a rescue, gave us joy for seventeen years. She survived the early onset of a heart condition because the staff of VCA Shaker monitored her condition and provided treatment that would ensure a quality of life for her remaining days. After she crossed the rainbow, Shaker sent condolences, a card signed by every member of the staff who had experienced an exchange with our "fur girl." That makes VCA Shaker more than a business (by the way it is owned by Mars - yup the candy maker) it's a pet sanctuary.”
“Highly recommend this veterinary group! I have been searching for a place to establish care for my two cats. Staff were kind, down to earth, and knowledgeable. I totally messed up appointment times, but they still made time in the schedule to see us. They definitely weren’t obligated to do this, but the gesture was very much appreciated (cats in the car is a stressful event for all involved). Reasonable prices & honest, no pressure treatment plans! Thanks Dr. Jones & team!”
“I took my 10 year old, Vinny, to their emergency room. We had a car accident the week before; the vehicle rolled, when I came to to hear the emergency Toyota people Vinny was on my left shoulder and my truck was on it's left side. Both Vinny and I seemed un broken but sore however 3 days later Vinny began to cough and a dog who is 90 lbs gave up eating. After many calls and one visit to a new vet who had an ultrasound, Vinny was still sick and not eating for the most part. I took the hour and 15 min ride to Latham. I am so glad we did.
I cannot overstate how very kind and professional everyone there was. Vinny can be loud and so Lauren got Vinny into a room almost immediately for everyone's comfort. The receptionist was so kind upon checking us in and then when my phone was dying she found a charger I could borrow and when Vinny was allowed to drink she brought him a bowl of water. Dr LaBarge was also wonderful and rather than sedate Vinny he was able to complete the ultrasound by himself with one vet tech. Vinny is about 90lbs and extraordinarily strong but he LOVES all people (except people who scare or offend me) and he is very excited to meet and kiss everyone. With Vinny LESS is more and he didn't need sedation AND Dr LeBarge saved me some money! He diagnosed Vinny with an aspiration pneumonia.
Vinny is home and getting better every day.
When you go there keep in mind they are a business so please do not feel offended when after they give you an estimate they ask for a CREDIT CARD BEFORE service is provided. After a little thinking about this, it is smart... How else can they ensure payment??? And overall considering the level of expertise and necessary equipment the prices were very reasonable.
The hospital is clean and spacious. If you need service for your best friend I highly recommend Capitol district referral emergency room. Thank you so much!”