Wet Willy's Car Wash is a touch-free car wash located in the Latham area. It is frequently described by customers as the best touch-free car wash in the area, offering superb wash quality compared to the competition. The wash machine is easy to use and features extended drying with two slow passes and an additional 60-second dry upon exit, which provides excellent dry quality. The wash pressure is very high, and the machine passes over slowly and thoroughly, often doing two passes for a complete clean. The price is very reasonable, especially with a wash package, such as the Ultimate wash pack, which brings the cost down per wash. It represents the best wash features for the price and is noted for its value. However, being a touchless wash has limitations. Customers note that it does not perform miracles; a film can sometimes remain on the paint in winter, and the undercarriage wash leaves a little to be desired. The undercarriage wash primarily uses side sprayers for the wheels and wells, which some feel is insufficient for cleaning the bottom of the car. Occasional operational issues are reported, such as the arms not spraying soap or receipt printers not working. On these infrequent occasions, the owner is prompt to resolve customer issues, providing excellent and awesome customer service. The facility is well-lit and generally functions properly. While some long-time customers feel the quality has declined slightly and note issues like payment cards not being accepted as advertised, many remain loyal. The business supports local and small business. A significant point of frustration involves the queue system, where people cutting in line can lead to long wait times during busy periods. Despite this, many customers have used it for years without issue, finding it faster and more affordable than non-touchless washes, and consider it worth every penny.
Just used this wash dryer stopped 20 seconds early. I went to use the vacuum put $3 worth of quarters in and it did not work, nobody around to help, how can I get a refund?
February 2025
Got pricey in the last few years. Didn't clean the car entirely even with the most expensive package. 🤷♂️
January 2025
Had an issue with a receipt not printing…came to Google, found a phone number and the gentleman/owner was SO prompt with emailing me a receipt! Wow! Awesome customer service!! Thank you!!
