-
March 2024 by Mitch Godly
I hate the managers service!, his name was Seamond , Stamond , raymond . Idk but was very rude when I brought my Nissan rogue there and asked for price estimates , told me if I didn’t like his prices than I can take my money and leave and banged on the counter with a writing pen , all I asked for was price estimate on my fully brakes and alignment to get done when told me the price for alignments I asked is there a better price he can do for the alignments considering it’s $200 and that’s what he told me. If your having a bad day and you have to work , stay home it don’t look good for the company! Horrible customer service and I will not go back!
-
February 2024 by Dulman Arguera
I asked about the price of the 4 tires on a Toyota Corolla and they told me that there were three prices.. well I went for price number 2 and they told me that they were going to do the alignment for me as well for the price of $700.. well I accepted and They changed the 4 tires and supposedly the alignment as well. and when I went to pay at the register the guy told me that the receipt machine wasn't working and that he was going to send me the receipt by email. And to my surprise it said that they had charged me $650, so basically the guy stole $50 from me... and the worst part was that on the same day in the afternoon the sensor turned on that one of the tires needed air and it turned out that they had damaged it. I went to see if they would repair a sensor and they told me that they had not repaired it and that they damaged it and they charged me another $130 for a sensor. And also they didn't do the alignment because the car shook when I drove it more than 50 miles. They really are thieves and a very slow service, I had to wait from 8:00 am until 1:30 pm and a terrible service and then I looked up the price of the tires that they sold me and on Amazon you can find them for half of that price.. I will never return to that place and I give bad references to everyone who asks me because of the bad experience I had there
-
February 2024 by Steve Jackson
Great service provided from the beginning to the end. Thank you Tay, Haris, and Mari for the customer service you all provided to my wife and I. Will highly recommend
-
February 2024 by Yesenia Rojas
Great customer service! Thank you Tay, Harris and Mari for the expertise, the courtesy, and the professionalism my husband and I received. Highly recommend
-
February 2024 by Rashad Osman
Good service thank you ?
-
February 2024 by Horacio Lotes
Got great service from Bryan, Ron, and Alfonso. They explained everything in full and didn’t take long either. Definitely check them out
-
February 2024 by RicoStaySmacked
Greatest techs I have ever met. Highly recommend
-
January 2024 by Dakota Ray
This place is hands down the slowest service center you could choose. My tires are under warranty so I come in twice a year. Today I waited 3 hours for them to change 1 flat tire and I was the only person in the waiting room. My average wait is usually 2.5 hours for them to rotate my tires.
-
December 2023 by Laurie Inge
Gentlemen did their job... Told the truth about my car... Thank you!!!
-
November 2023 by Darwin Barreth
They take a long time to fix the tires to go to that store you have to have time
-
October 2023 by Nasa Hava
World Trade New York Battery Low 21 percent
-
August 2023 by Lisa Baron
I am very happy with the Lawrence Goodyear store. They took care of me right away and I was in and out within an hour. I come here a lot more than to the dealer. I find this store to be trustworthy. I recommend them!
-
July 2023 by Violet Rogers
I truly enjoyed and appreciated the whole experience. Bryan at the front desk was very helpful and professional and made the frustrating task of picking the best tires for my vehicle really easy and pleasant. Also the mechanic Javier was amazing and did a great job. Thank you
-
July 2023 by D M
Mr.Bryan, the sale person was excellent in meeting my needs really cared about my concerns. The best service ever. Even took the time to teach me to help me understand things more clearly. Also I have thank Mr. Alfonso, for taking good care of my car the new tires look great. Good Years has the best team.I am sincerely grateful ??
-
July 2023 by Sterling Williams
Super professional and courteous. I was having some repetitive issues with my breaks. The manager and staff walked me through the problem and actually showed what the issue was. They resolved the issue in a few hours and my car runs like new. They were extremely attentive and treated my car like it was their own. Told me to call back if I had any other issues. I'll be returning in a few weeks to get my AC Compressor fixed. This is the go to place! Thank you again!