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December 2023 by Quianna West
Very satisfied with services !!! Jay was very kind, took his time and explained everything step by step. The manager Cherise was also great, friendly, and made me feel comfortable when we spoke over the phone about coming in for a visit. Would definitely recommend!!!
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December 2023 by Dwayne D. Grondin, Jr.
Went in to explore options and worked with Karin. She was absolutely delightful to talk to and tour the facility with. She was very helpful and down to earth and I was surprised of the level of customer service she offered. Today it’s hard to find authentic and helpful people and she nailed it! Thanks Karin. Appreciate you working on the other situation I called you about as well. Looking forward to hearing from you.
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December 2023 by Sh'e De'Shaun Henry
Very clean space and helpful staff . I’ve been trying to get a unit for months and Cherise has been helpful every time, over the phone and in person!! I came in just to tour and ended up getting my unit at a great price. Highly recommend
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December 2023 by samantha namdeo
Facility is very clean and organized. Staff is very welcoming and very helpful and friendly in navigating all matters. Cherise made my Life Storage experience much smoother!
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November 2023 by Douglas Garczynski
Extremely professional experience. Amanda was generous with her time to show me a number of available units and explain all of the fees involved. The facility itself is immaculate and secure. High visibility from the road and bright lighting provides additional reassurance for evening drop offs. I have rented a number of storage units over the years and this is by far the best I’ve ever dealt with.
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November 2023 by Nicole Harley
Amanda and Cherise at Life storage at the Lawrence location displayed exceptional customer service. They were so helpful throughout the whole process from reserving my unit, showing it to me so I can be sure it was the right size and moving in. Moving in was so smooth. I’d definitely recommend this location they were a pleasure to do business with.
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November 2023 by Dominic Lanzillo
Extremely thorough walk through and explanation of how the facility works. Made sure the lock was setup and functioning. Cherise was very friendly and welcoming. Great experience! Highly recommended.
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November 2023 by Tiffany Archer
Cherish GVery Professional and Courteous. She took Great Care of me. I would recommend life storage to anyone looking for a safe place to store their personal belongings.
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October 2023 by lizzy yeboah
I drove to the location to check out the size of the spaces. I was greeted by Amanda with a warm & welcoming smile. She was open and willing to show me the space. The place is clean, neat and smells divine. My sista and I will be back to take the space of our choice.
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September 2023 by pauline j.
This place is amazing cherise willWork with you please if your looking a storage place stopBy The Lawrence location
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September 2023 by Dominic Hackley
Simple online unit rental process Ang check-in process. The general manager Cherise was communicative, clear, and solved all the issues with my non-working gate code. Cool lock system, and this location has drive in access, meaning you drive into the facility to unload onto a dolly - extremely convenient
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September 2023 by Andrew Baker
Karin was very helpful. Great customer service. She went above and beyond and made sure we understood everything. Thank you Karin great job
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September 2023 by Shamara Merriweather
Cherise at Life Storage provided exceptional service and valuable information about their storage units. Her knowledge, professionalism, and friendly demeanor made the experience enjoyable. Highly recommended!
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September 2023 by Joshua Hughes
Cherish has been supper nice and kind to me. Every morning I come in, I see Cherish sweeping the floor or clean the floor with that really big machine. She is alway happy and tells me GOODMORNING or afternoon depending on the time I get to the storage unit. Life storage unit is wonderful.
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September 2023 by Hayden Alerte
Without a doubt the best experience thus far of all the Life Storage’s I’ve been to!Cherise was very accommodating and helped me pick out the best units for my company’s needs.Since merging with Extra Space storage, I’ve had some pretty negative experiences at some other locations I’ve once considered. However, not at the Life Storage in Lawrence. Hopefully, they keep people who live up to (and understand) what OUTSTANDING CUSTOMER SERVICE service is all about.Cherise is truly an amazing person with integrity, and without a doubt, an asset to Life Storage.Thank you for a pleasurable and stress-free experience!
