Carter's is a good big store with a huge variety of adorable children's clothes and good quality items. It offers big discounts and has ample parking. The staff is generally amazing, with pretty friendly and helpful customer service; sales people are so helpful. The store is clean. A drawback can be a small selection, but staff will help order online. However, they have a ridiculous return policy where store credit without a receipt must be used that day. Also, the store manager can be very rude and condescending. Other than that, many highly recommend it.
They have a ridiculous return policy. If you don’t have a receipt, you get a store credit but it must be used that day! It’s very hard to know what size kids will be in what season. I don’t understand why they just can’t give a store credit?
June 2023
Good experiences generally with staff & cleanliness- small selection is only drawback. But they will help you to order online for delivery to store or home right at the cashier so super helpful if you don’t mind wait to maybe wait a day or so extra.
December 2022
Amazing customer service. Pretty friendly staff. Except for the store manager Megan . She’s very rude and condescending about everything & throws attitude for her position!!!!Other than that it’s a good big store with huge variety and discounts. Ample of parking. Highly recommend ??
