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December 2022 by Google user
great location especially since the amazing Heavenly Bagels next door is cash-only. Sometimes a wait for 2-3 people during busier parts of the day
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December 2022 by Chris “quackman” Valencia
great location especially since the amazing Heavenly Bagels next door is cash-only. Sometimes a wait for 2-3 people during busier parts of the day
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June 2022 by Barbara B.
The home finance department is duplicitous at best. While they advertise HELCs, they claim they haven't done them in nearly three years, so we applied for a mortgage to downsize. After jerking us around and telling us we'd have no problem getting a mortgage under 300k, which would be paid off as soon as we sold our current home (worth minimum 500k and paid off), with savings over 900k, they now say they can't help us because as retirees our income (70k plus) is too low. They're claiming brand new lending rules based on the Feds raising interest rates. I'm thinking age discrimination, although I can't prove it. Been a customer for over 40 years too.
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January 2015 by Jeanette E.
We've had our mortgage and a car loan with Chase and we were always happy to visit this location and deal with the branch manager Angel, or the financial representative Phil. We were so happy, in fact, that my husband and I recently opened bank accounts with Chase as well. Phil was so helpful in opening my account, and he called me a few days later to make sure everything went smoothly with receiving my debit card, and to make sure I was happy with everything and answer any questions I had. He called again to check in about our mortgage, and to see if there was any way he could help us lower our payments. Everyone at this branch is so friendly and welcoming. Other financial institutions I've banked with have called me a "member" but I never felt like anything but a number. The staff at this location know you, remember things about your family, and they really make you feel like you're a valued customer.
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December 2013 by Lesley O.
The branch manager Angel is so pleasant & the tellers laugh & joke with you in a very friendly way, if you want that of course, which I do! Life is so serious sometimes! Have a laugh with a stranger sometimes because ya know what, they are sometimes just friends we haven't met yet!! Glad this is my hometown bank!
