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February 2024 by Moo Moo
Would give this company -100 stars if possible. Do not give this company your hard earned money, they will not respect it. Poor customer service and poor overall experience shopping with this FGS. Failed Game Store
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February 2024 by Pokemon Man
Poor customer service, never fulfilled preorder after holding my money for months. Still awaiting refund/response to possibly get my money back. Stay far away.
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February 2024 by Inspired Mindz
This site sold booster boxes at $85 and when the price went up decided to fulfill the $160 dollar orders instead of the initial first orders of $85 were placed. I contacted the store several times up to release to ensure that product would be shipped, up until the day before the release. The shipping label never came, and I was met with disrespect and bad customer service from reps I spoke with on the phone. Do not give this shop your money, they are low lifes and scummy people.
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February 2024 by Mike
Went with my son not much there at all….couple plushies(only one of each) like a few different Pokémon cards…..walked in n walked out within 2 min….very disappointed
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February 2024 by Christian Rüdiger
They are simply fraudsters. they offer products that do not ship. False tracking numbers are created (according to the shipping service provider, “letters” are paid for, which would have to be a package weighing 2-5kg) in order to cover everything up. When asked, excuses are presented. If you don't remain fully attentive, they keep the goods and money.Never, never again. Behavior like that just destroys everything.
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February 2024 by Jayson Klein
Went there last week, with my nephew, in desperate hopes to find a new gaming store ("Game Master Games" is gone, and "Cosmic Comics" and "A Store of Fire and Dice" are a little far for me).They had plenty of cards (MtG, Pokemon), but that was IT...... They have little in TTRPG gaming (Just a small handful of D&D books... no Pathfinder, no Starfinder), they now use the entire front half of the building as their "storage room", which you can't walk into anymore, the two guys there weren't rude or disrespectful, but they weren't accommodating or convincing, either. It felt like stuff was just there, but the store was hardly a "store".I can't see how these guys have gotten 5-star reviews, 2 years ago, because they honestly NEED to step up their game NOW. There's almost no way I'm coming back because of how disappointing the store was to me and my nephew. This place feels like a scam!
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February 2024 by Mr Grimm
That Randy guy is real cute
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February 2024 by Avery
I come here for Smash Tournaments; the venue is really nice. What's really cool is the store they have. Just purchased a lot of the pokemon plushies and will prob be back soon to get some more stuff. Shoutouts to Rico & Alyssa for being a great help and ACTUALLY going into the back to get me a specific plushie. This place is awesome
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February 2024 by Visi Bun
I emailed them with a product question on January 12th. I got no reply. That product went out of stock on their site later that day. I found the same product overseas that same day, ordered it, and got it delivered to me just yesterday in perfect condition. Today, I finally got an email back from them, asking me what I wanted to know about their item that I had asked about — and that they stopped having in stock — nearly 3 weeks ago. If this is their online shopping experience, I heavily suggest ordering from anywhere else like I did. It's apparently much faster that way, even if it's coming from across the Atlantic Ocean (while your state is ~150 miles away from them).
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February 2024 by Steven Morrison
Really great place to go. Make sure you look in the back for better parking.
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January 2024 by bayard X
DO NOT DO BUSINESS WITH THESE CROOKS — they take your money — create shipping label but never ship your order — they do not reply to requests for order or shipping info — contacting cc to report fraud —
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January 2024 by LennyHugh
This place is great, the staff is very helpful and informative. I wanted to especially thank Rico for helping me out.
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January 2024 by Vincent Gulino
Great service the guy working there helped me out so much thanks Rico
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January 2024 by 馬鹿Baka
Shop managers and personnel suck to deal with. Especially the douchebag with the kindergarten braid in his beard ?? loser. Card pricing sucks. They dont use tcg player ebay or ALT, the sticker price is the sticker price (idk how that works) their trade in value is abysmal something like 50%? Even rip n ship does better. They use 1 penny sleeve for up to 4 cards so they’ll charge you top dollar on poorly stored cards. Lastly, you cant discern the front of the store from the back. Drive by youll see what i mean. Place is a joke
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January 2024 by Clash With Mr. G
This is an amazing card shop and the patrons were really friendly. Unfortunately, witnessed staff making fun of a patron ( without his knowledge because he had moved away from them ) that was clearly on the spectrum. That was a turnoff to witness. I hope the manager of this store retrains employee on sensitively training because that’s just wrong.
