GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise. Customers can sell or trade in their old items for cash or store credit. The staff is frequently described as super friendly, helpful, professional, and knowledgeable. Reviews highlight employees who are proficient in processing transactions, enjoy discussing gaming topics, and provide excellent customer service by making the process easy and offering recommendations. While specific game titles may not always be in stock, the overall experience at the store is noted as a real pleasure.