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November 2023 by Joe Garraffo
I came in with son last month to help him but his first car. Stella was super helpful, and I have nothing negative to say about him. It’s when the other employees get involved that things change, like you need to take a minimum of a $10,000 loan to get the price we’ve been discussing. Side note, if you’re reading this BFCU has better rates, and only require $3,500. We left after giving a deposit of $500 and never heard from the dealer again. Today I received my credit card statement to find they never gave me the money back. I was told the car was sold, which I have a paper stating we left a deposit on, and that I have to drive in for a refund on money I’m paying interest on. By the way, any price advertised or discussed is if you take a loan. If you pay cash or with outside funding from a bank they didn’t get a commission from, the price is an extra $1,000. That’s what charge backs are for. Not my problem anymore, and we certainly won’t be shopping here for another car.Edit 11/13/2023In response to the generic and oblivious response made to my review, my gripe had to do with the financing minimum loan amount. We would be in the car today if games weren't played. Your response is an attempt to justify pricing, when that was addressed at the very end of my review.By the way, Babylon Honda has been a pleasure to work with.
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October 2023 by LeighAnn Gallagher
I had the pleasure of buying a used car from Honda City, although I had a budget I also had my preferences and wish list but my sales person, Samantha, was able to keep both of those in mind while helping me find the right car. I left in my “new” Infiniti with a payment I wanted with the help of Marie the finance manager and Samantha. Would recommend these amazing women to anyone like myself looking for a pleasant experience where you can trust who you’re working with.
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October 2023 by Maddie Hoffmann
My experience with Nicole and Christina Salmon at Honda City was exceptional. With my lease ending, they expertly guided me to the perfect vehicle, tailored to my needs. Their in-depth knowledge , professionalism, and commitment to my satisfaction were evident throughout the process. They made the car-buying journey stress-free, securing excellent financing options, and I drove off in a car I absolutely love. I wholeheartedly recommend Nicole and Christina at Honda City to anyone looking for a new vehicle, and I'll be referring friends and family to them without hesitation. The entire team at Honda City delivered a top-notch experience.
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October 2023 by matthew protano
After a rather unpleasant visit to Baron Honda, more specific their used car center, I went to Honda City to assess possible new car options. I met Salesman Logan who I felt did all he could for me and allowed me to be as involved in the process as possible. Only because of how well he facilitated everything, was I able to leave the lot same day. Thank you Logan/everyone at Honda City that made my day happen, and got me behind the wheel of my 2024 HR-V Fabienne
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October 2023 by Leanne A
My time at Honda City was the BEST dealership experience I’ve ever had. This is my third consecutive Honda lease. I actually have a Honda dealer 5 minutes from my house but the salesman was extremely nasty. My salesman at Honda City was David M. David was EXTREMELY patient with me. From test driving cars, to giving different quotes for different models. I was given an extremely competitive rate (I still can’t believe the deal I was given) that I couldn’t say no to. Unfortunately, they didn’t have color I wanted (civic ex) in stock so the dealership requested I put a down payment to secure the next incoming car. I was VERY skeptical because it was such a big deposit but within a week and a half, my promised car came in. The initial quote I was given was EXACTLY the amount I paid. Anyone who has leased a car knows that the next step after the salesman gives the quote is speaking to the finance department. This is where things can get hairy and magically the quote goes up. I dealt with Marie in the finance department and like David, she stayed true to her word. I would rate my overall experience 10/10. I highly recommend salesman David Marte.
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October 2023 by Caitlin Mione
This review is purely for the sales representative, David, who helped us today as we were looking for a new car. While we didn’t end up making a purchase, David was extremely helpful in hearing us out, understanding our financial situation, and giving us a great experience while test driving the car. Not once did we feel pressured and he seemed to really work with us to try and meet our price. I highly recommend going to him personally if you’re interested in buying or leasing a new car!
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October 2023 by Tanaya Foster
Ryan Garcia, Mitch and David were some of the most amazing, hospitable, personable, knowledgeable & genuine people to work with. I actually came here randomly ended up leaving with a brand new 2023 Honda. That should say a lot within itself!Ryan and Mitch were super patient and didn’t hesitate to put in some additional leg work to ensure I left happy. From the moment I walked in to the moment I left, Ryan and Mitch made this experience very easy and comfortable.These are the kind of people I’ll always remember.10/10 for sure.
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October 2023 by Howard H.
Another great experience at Honda City!! As always Stella was a true gentleman. I have been buying cars there since 1992. They are always incredibly professional, friendly and are very fair with their prices. In addition to my truly pleasurable conversation with Stella (who feels like part of the family at this point) I also dealt with the sales manager Sam and finance guy Wayne who both were incredibly helpful as well. If you're in the market for a Honda you owe it to yourself to make the trip to Honda City!
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September 2023 by Thomas Ardito
Had a great no pressure experience today at Honda City. Came in to cross shop a Civic hatch with a Corolla and they were very accommodating, letting us take a test drive and doing their best to locate a specific trim. Ultimately the one we wanted was not in stock but it is a win for the Brand because we will definitely buy one because of our experience today. If you are going to spend your hard earned cash with anyone, this team deserves your business. Thank you Logan and the Sales Manager as well for trying to make it all work and taking the time.
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August 2023 by Rob M.
I have to say that I'm not a fan of the old sales model of selling cars through dealerships. It always felt like gambling at a casino where you don't know the rules but they sure do. Not this place. I just got my second car from them and couldn't be happier with the sales and finance folks. Very friendly, personable, low pressure and takes their time to explain every part of a deal. Would highly recommend giving them a chance.
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August 2023 by Hendree77
Today 8-10-23, 200pm...I have and oil change and some recalls on my Honda Odyssey....I am very disappointed on the facility itself.. NO AC....they have about 4 fans trying to keep this place cool. No snacks, empty vending machine..NO complimentary ANYTHING. No coffee no snacks no AC.. This is unbelievable, this is one of the worst service centers I have ever been to. No TV...im guessing it's not working cause it's off....This place is definitely not customer friendly.
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August 2023 by Matt Dupkin
I went into Honda City looking to make my first ever car purchase. I was instantly greeted by David and he guided me through the process. He told me everything there was to know about any car I looked at. I’m not sure if the experience would have been the same without David leading me through it. One thing that stands out to me about him is that he isn’t pushy. I never felt pressured and he let me take my time to make the best decision for me. I would recommend David to anyone looking to by a new or used car. 10/10
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August 2023 by frank fox
Ryan Garcia was very personable and informative! He went above and beyond with helping me purchase my new car. He made it a very easy and painless experience alongside with all the other workers involved. My family and I appreciate all they did for us. Truly a 5 star experience. I would definitely recommend!
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August 2023 by Wende
Great buying experience with Nicole and Chris. Lovely ladies who made me feel comfortable and cared for. The polar opposite is true of Mitch, the “ finance manager”, who could not answer my basic questions, and turned my buying experience into a more than five hour process. Two weeks later, doing my own legwork on this, HFS still has not received paperwork on new vehicle, and I am afraid that in two more weeks I will be leaving the country on vacation, without my new auto payments being set up. However, as advised by Honda finance, there is nothing we can do about it until he takes care of the paperwork on his end. Ugh.
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August 2023 by Mike O.
They will sell you a car and then rob you at service . They pick and choose prices for the moment . I was over charged for a simple TPMS sensor $466.11 for one sensor . I called Huntington honda and was quoted 100 less which I still goldenrod was high . I have called daily with promises of a return phone call with none . All I spoke to stated they understood and one manager who assured me a call before 5 pm happened to go on vacation. This was not an error this was a crime . I did originally attempt to but sensor at Mavis which was not a Honda part and paid $83.00 installed but found out it has to be a Honda part . My money at Mavis Bethpage was refunded as a professional shops does I called corporate who said all they do is advise shop that a complaint was filed . I love my Honda but service location Grumman road is a thief ..
