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“We had a fantastic experience at Mattress Firm of Carle Place! Our sleep expert Julie was so kind and patient with us while shopping. We started off very overwhelmed, but by the end of the visit we had found our perfect mattress thanks to Julie. Julie was incredibly knowledgeable and helpful and we’re so thankful to her! Next time we need a mattress we wouldn’t hesitate to return to this location and we will certainly ask for Julie!!”
“I ordered my item online and picked up at customer service counter. The two people there were efficient and very friendly. I would make another purchase this way again at PC Richards”
“My family has always come to the Rockville center location, and Sunny (assistant manager) has been working with us since we moved here. He is honest, professional and doesn’t just tell you “yeah every brand is good, they won’t break”. We’ve been working with him for three properties at three different states now and we will always come back to Sunny.”
“Only Rich F not the other Rich even though the other rich is a nice guy Rich F is the guy I've been going to for centuries so you have to go to Rich F and it's the Oceanside PC Richards the only PC Richards The other PC Richards is okay but I'm sorry you got to go to Rich He's Rich F is the guy he's the man”
“We have been loyal customers at P.C. Richard and Sons in Bellmore for many years. Anthony has always been the main reason we purchased all our appliances and mattresses there. He is always so helpful and professional. If we had any questions, especially about our Smart TV, he always helped us out. Anthony is trustworthy and a pleasure to deal with.”
“Mr. Greg Ryan was very helpful. I explained to him the mattress I was looking for. He directed me to the mattresses that would best serve my situation at an affordable price with comfort. Greg allowed me to test it out and gave me a detailed explanation about the product. He was professional and kind. I would definitely recommend the Merrick Mattress Firm Store to my friends and family.”
“Rich D’Agnessa at the Carle Place store is a pleasure to work with.
My family of four had completed a home renovation project and needed expertise for appliances, and multiple televisions, including a home theater experience. Rich is informed about the products and asked keen questions
about the use of each item. He offered several options at various price points , and left the decision making to me.
Rich stands out as a true professional who delivers on the promise of exceptional customer service.”
“The experience was excellent. Marcia was very knowledgeable about all of the options and very professional. She helped us find the right mattress. The whole process was great.”
“Product came in great shape, the only problem I have which isn’t necessarily the store’s fault is that, the delivery guys are just so rude. I can’t speak for all of them but there are two white men, one young one and the other a bald man, who gave my wife and daughter a disrespectful tone. They don’t know much about setting up TV’s and since it was a 64 inch, they needed some help. When asked of them to help, they said they’d “do it” if we paid them more. That’s completely unacceptable behavior. It would’ve been far more professional to refuse politely and say that they couldn’t or didn’t have time.”
“Ralph was an extremely wonderful salesperson!! Very nice and very professional!! He made this the fastest smoothest easiest process ever and being in sales myself I appreciate this tremendously. Thank you so much again to Ralph and the crew!!! Highly recommended to anyone that needs a new bed ?”
“Howie was really nice and helpful! very knowledgeable and was able to answer all our questions. My kids are excited for there new mattresses and have there adjustable base.
Thx Howie!”
10AM - 9PM
2000 Broadhollow Rd, Farmingdale
Mattress Stores
“I just purchased a mattress today and had a wonderfully personable salesman named Joey.
He was very knowledgeable, patient and considerate of my needs.
Thank you, Joey.
I would recommend him to anyone shopping in the Farmingdale store.
I went back about 2 months later because of their promise that they would refund the difference if your mattress went on sale within a certain amount of time. We'll, mine went on sale and they refunded the difference- no problem at all. Wonderful customer service.”
“Diana was honest, friendly, eager to help and get right to business! We felt like we were shopping with a friend- she was not pushy or annoying! Made really good recommendations and figured out what we wanted very quickly! It was a pleasurable experience which is not usually the case when it comes to retail sales!”
“We had such a great experience at Tempur-Pedic in Carle Place. Nyah was absolutely wonderful—she was incredibly patient and took the time to help us find the perfect mattress. She listened to our needs, answered all our questions, and made the whole process stress-free. Her customer service was top-notch, and we’re so happy with our purchase. Highly recommend this store and especially Nyah!”
“Absolutely great buying experience, my family and I went to purchase a new sofa set and not only did we get a great set but our sales person helped us save money in the process! If you are going to make a purchase I would recommend having Jay assist 100%. He made our shopping experience smooth.”
“Tempur-Pedic Huntington is truly outstanding! The entire team is incredibly helpful, knowledgeable, and so courageous in providing the best possible customer service. From the moment I walked in, I felt welcomed and supported by a team that truly cares about helping you find the perfect mattress. Their expertise and patience made the whole experience stress-free and enjoyable. I highly recommend this location to anyone in need of a high-quality mattress and exceptional service. You’ll be in great hands here!”
10AM - 8PM
135 N Broadway, Hicksville
Mattress Stores
“Great management at this location, Diana is one of the best retail executives we have ever seen. The test of if someone succeeds in the balancing act of serving the customer and the employer to the benefit of all, is if if you would want her working with you and the answer is a resounding yes!!”
“Professional and competent service and product. Second time I've purchased mattresses from this store and have been very satisfied both times. Salesmen and the delivery people are fine representatives of the company. When even the delivery people thank you for your patronage at Mattress Firm, you know you are dealing with a company where all the employees feel vested in the success of the company. I was favorably impressed.”
“we would to thank Jasmine for her outstanding customer service , what a wonderful salesperson , she was just about ready to close and happily let us come in . We recently purchased a mattress a different location which was not at all helpful nor professional
She took her time explained our options and the return was seamless with a bed coming in just. a few days .
Jasmine we appreciate your assistance very much and will recommend you”
“dealing with Nikki Was a pleasure, very helpful, very attentive Understood all our needs from start to finish was a good experience. We thank you for hiring a great staff.”
“Alfred Akiem and rich were all amazing. We appreciated all the help. They al had great knowledge of the products and the delivery. It was very professional. Thank you Ashely”
“I had an amazing experience working with Tom Cunniff. From the moment I walked in, Tom took the time to really listen to what I needed. He guided me step-by-step in choosing the perfect bed for my sister’s room and helped me find a beautiful new living room set for my home.
His patience, professionalism, and knowledge made the entire process easy and stress free. Tom genuinely cares about making sure you’re happy with your purchase, and that level of customer service is rare these days.
Thank you, Tom, for your dedication and outstanding service. I’m extremely satisfied with my purchases and will definitely be coming back because of you.
Highly recommend! ??”
9AM - 9PM
895 E Gate Blvd, Garden City
Mattress Stores
“Huge shoutout to Frank the tank to always ensure customer satisfaction! Despite the system glitch they were experiencing, Frank assisted me throughout the entire process with ease. Will definitely recommend to all my friends and family!”
9AM - 9PM
240 Sunrise Hwy, Freeport
Mattress Stores
“This sales person was so kind friendly patient knowledgeable. He's an asset to bobs.I wish I got his name young guy His name is Johnny O just looked on the receipt”
9AM - 9PM
275 Glen Cove Rd, Carle Place
Mattress Stores
“had a really great experience with Shaq my salesman. Usually, I feel pressure and ready to walk out, but I was totally at ease with him and I’m glad he made a sale because I love my product.”
“I came in to get a couch Mark Lesser helped me out. I am a union employee CSEA represents me. And we get a discount here at the store All thanks to Mark. He was so friendly explained every couch I sat on and the perks of each couch at the end. I told him what I was looking to spend, and he was willing to help me out and get me what I wanted. He also didn’t mind my toddler running around like crazy. I will definitely be back again when I need more stuff”
“The guy sets the standard on what it means to be a business man. He's patient, thorough, helpful, and every thing. He never makes you feel uncomfortable or like you're being too picky or whatever. Never makes you feel like you're waisting his time. He just does great business, at great prices and have fantastic shipping speed and delivery services. This is the standard of mattress shopping I expect and I pray I can buy every mattress I ever own again from these people. They did a great job this time around. Extremely impressed!”
“I had a great experience at Mattress Firm thanks to Jasmine. She was incredibly positive, friendly, and genuinely helpful throughout the whole process. Her professionalism and warm attitude made everything smooth and enjoyable. I truly appreciate her hard work and wish her amazing success and outstanding sales in the future. Highly recommended!”
“This review is for my experience in the showroom and communications with staff. The showroom is very clean and has models of many types of bedroom furniture geared mostly towards children and teens. As an adult I found the options enjoyable and wished they existed when I was younger! The staff were knowledgeable about their products and helped me explore various furniture layouts for my needs. Since I was shopping for a bunk bed, it was integral to see what a low, medium, and high bunk would feel like. The store had all presentations. I communicated many of my inquiries by text and found them to be very responsive and flexible. Also thankful for the family friendly bathrooms! Great experience so far.”
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“While we have not received our mattress yet, I will say that Dan was a well informed, patient and not pushy salesman. I would recommend him if you are considering a mattress purchase.”