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September 2023 by Matt Denien
My family has been with First Tom Masterson and then Bob Masterson for over 60 years starting with my grandmother's first car. My entire family including siblings and extended family have all had the pleasure of working with this agent and his team for all of our insurance needs. They have always been attentive, fair, and really care about their clients. John is the best! He always works with us to explain any questions we have and help us make the best decisions as to our coverage and policies. Any claims that my family has had to put through were handled professionally, courteously, and timely.
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September 2023 by Marla Alt
John is a top notch professional who really stepped up for us when we needed him recentl. We truly are very grateful for their great service and attention to detail from this State Farm office.
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August 2023 by Rosiani S.
I have been a patron of this insurance agency for several years now and have had good experiences with John Tyson, an agent of this firm who takes an interest and answers any questions I may have. The rates have been better than some other insurance companies, so we are satisfied.
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August 2023 by stacy conroy
This office always goes above and beyond when needed. Two times, one after a car accident and second with a insurance issue today, they respond immediatley. Their customer service is 5 stars in my book. Thank you John for everything!!
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July 2023 by Thomas DiMaio
Bob Masterson State Farm Agency is the best insurance agency around. We have been with them forever. They are very warm and friendly and very knowledgeable and professional. They are always there when you have a question and get back to you in a very timely fashion. I wouldn't think of going anywhere else.
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July 2023 by Donna Kleinfelder
Every time I call this office they are so kind and helpful with all my insurance needs!! Can’t thank them enough!!
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March 2023 by Barbara Burke
My dad used this insurance agents for many, many years, in fact I think he knew the senior Masterson. When we moved in to help my dad, I added my name to the policy on the agents advice so that when my dad passed I wouldn’t have to get new coverage. Dad used them for car insurance too, until he was no longer able to drive. Our family experience with this agency was always very positive and I liked that they had a personal touch, always knew who you were and asked after the family. We recently moved out of the area so we cancelled our insurance with them but I would highly recommend Bob Masterson-State Farm yo anyone in Nassau County.
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March 2023 by Paul M.
John was fantastic, I'm extremely satisfied with the service he provided. I'm a new car owner and he answer all my questions, and was super patient with me. I wouldn't want to go to anybody else, thank you John!
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February 2023 by ChristineBridget Joerg
I always have a good experience with any representatives from StateFarm Bob Masterson agency. Very knowledgeable and helpful
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January 2023 by Stacy Vano
Always helpful and super quick! John is the best!
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December 2022 by Barbara Pawlenko
I was changing my insurance from a company I've been with for 22 years and I needed to find a new company. I was losing my employee discount and the prices were very high. Janine was so helpful walked us through the process made sure the policies were the same That's what I previously had. The prices were lower the service was wonderful and I feel very confident that made the right choice by going with Bob Masterson agency and State farm
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December 2022 by Gina Barnett
Best agency ever! We have been customers for over 30 years and have been extremely satisfied!! John Tyson is the best!!
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July 2022 by Ellen Claire
They are the best to work with! I would never go anywhere else.
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June 2022 by Smav1224
Called to get insurance based on reviews but never heard back maybe they don’t need the business. Ended up going to another State Farm agent and gave them my business.
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May 2022 by Paulette Sasso
Bob Masterson and his team are the best! They are always friendly, professional, knowledgeable and quick to respond. Nowadays, it is so hard to get live help on the phone, but Bob and his team are always there when you need them. You can trust them to take care of you.
