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October 2023 by Todd B.
When approaching this dealership KEEP ON GOING!!Never take out an extended warranty from this dealership.I REPEAT, DON'T TAKE OUT AN EXTENDED WARRANTY FROM THIS DEALERSHIP!!! I had a transfer case that was failing and told service that the car was not shifting properly, they told me on 2 occasions that it was just a software issue. I got so tired of getting the run around that I went to a transmission expert. Once my car was analyzed I was told that the transfer case was failing. Now it's September 11th and I called the administration dept. over at Town and Country and the woman states they don't have anyone by the name of S. Tara. THIS PLACE IS A JOKE! 21 days later S.Tara never follows up to come to some form of resolution, it never happened. If Town and Country fixed the transfer case while I had my 7/100,000 mile warranty in Late June early July while it sat there for 1 week while I paid for a rental car at my expense I would not be in this predicament right now. I shelled out over 5000.00 dollars to fix it at a transmission shop. So here is what I got when I walked in to pick up my car in July (1) your car has been fixed it's just a software issue (NOT) (2) a bill for Enterprise rental car for $650.00 AND YES MY FAVORITE, A FREE CAR WASH. Basically about $6000.00 in the hole for a useless warranty. I'm still holding out to see if they are going to get back to me. BTW my useless warranty expires on 10/6/2023
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September 2023 by Anthony Ferraro
With my lease end coming up & unexpected service appt needed I expected a costly headache from past experiences elsewhere. Who would think the service department would help sell cars? Well I know where I want to have my car serviced next time & more the reason to stay with this Dealership. My local down the block dealer - gave me every reason they did NOT want to take or work on it, claiming it may sit for weeks and get damaged in the lot, problems and issues, no inventory for parts - Weeks go by! Lease is up. Town & Country? Appt made quickly, even expecting it there a few days I Called in a few hours to check & its ready for pickup! I Went in expecting a battle and Bill $ of what they wouldn't cover and why, to hear the gentlemen list off the issues he identified, fixed, and even though my lease was 2 months out of major warranty, Everything's covered! It's a special kind of service center & folks in it to NOT Fleece you when they can. They took the stress, cost and aggravation out of a dealer service appointment. I was very impressed by the experience and know I'd like to keep dealing with T & C just encase I have a car issue, that's the team I want servicing it. Stellar Service & Customer service. Even went above and beyond handling and checking things I didn't bring it in for. Car looked like they gave it a royal treatment. The owner of this establishment should be proud to have such a caring, efficient, well oiled machine of a team.
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September 2023 by Steven Mulqueen
Best experience we have ever had purchasing a vehicle. John was awesome! Thank you for making the process so easy.
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September 2023 by max rivetta
Julia and Jason were extremally helpful throughout the entire process. Would definitely recommend to anyone looking for a ram/jeep/Chrysler
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September 2023 by David U
Immediate attention to the customer as soon as i walked in. Attentive to my questions and needs. Not pushy and gave me options based on what I was looking for. The sales consultant Alex and the manager Michael were excellent.
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August 2023 by Mandi L.
Town and Country, Levittown is amazing! They listened and did not pressure me into buying any car. Tom my sales rep answered all my questions with a smile. He has so much patience, because I had every question you could think of. He even gave me his personal phone number in case I had any more questions and he answered them, even after hours. He worked with my price range and got me a beautiful Jeep. He helped me set everything up and even checked up on my days later to ensure everything was satisfactory. My beautiful angel Monica in finance was such a pleasure to work with. She is the sweetest and boy is she funny!!!!! Love you guys for walking me through this nervous process. So thankful.
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August 2023 by Larry Montanez III
Mario and Casandra are great, very happy with me 2023 Dodge Durango Blacktop Edition with Tow N' Go
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August 2023 by Tony Solino
The place was amazing. Staff was friendly and professional. After going to 3 dealers this was the only one I would ever take my Dodge back to. Thank you so much Town and Country.
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August 2023 by Thomas T.
Went to buy out my lease and sat with Casandra. No one could be colder of a person, she didn't smile once and was not friendly at all. Would recommend sitting with anyone else aside from her, no one could be worse. She did get the payoff quote quickly by chastising the bank employees over the phone though... Sitting with the finance woman, Monica for less than 60 seconds before she told me that my monthly payment would jump up over 150% her patience ran out instantly when I asked her to explain my payment. I had no clarity even though she said "like I said" four times. When I asked if I could think about it she exhaled and said "well Casandra is working on the certification so do you want her to stop" I said yes, at which point Cassandra walked in and was told "they want to hold off because they don't understand the payment." Honestly a shame because the team that was there was so great a couple years ago. Honestly I still would've gone to another dealership just based on the demeanor of the people who assisted me.
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July 2023 by Jd C.
Town and country Jeep is the place to go , Alex is the best car salesman I have ever dealt with , if you are in the market for a car , Definitely come to him , He treats you like family !
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June 2023 by JOSEPH GRECO
Stress free and simplistic…enjoyable and extremely exciting, I’m a return customer and will continue to make Levittown Chrysler/Dodge/Ram my #1 store!Joe Greco
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May 2023 by Anthony Buttacavoli
I appreciated being given an appointment quickly since I brought car in on a Sunday and they were able to inform me within 24hrs of how to resolve issue I was concerned about (plus additional needed services; new battery, spark plugs). I also appreciated the link to videos showing some of the repairs needed on car. Staff is always friendly.Services: Electrical repair
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April 2023 by Gary A.
My wife and I had a wonderful experience at Town and Country with Thomas Conran this past week. He beat the competition substantially and helped to ensure that we got the vehicle that we wanted with limited to no hassle. I would highly recommend Thomas and Town and Country to anyone looking to purchase a vehicle.
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April 2023 by Karen E.
Tara,I find it curious that I received a follow up email from Chelsea M at your dealership who said that the general manager would get back to me to review. It's weeks later and I'm still waiting for that email or call. Yes, i can see where customer satisfaction is a top priority for Town & Country. Wishing your business the best!!
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April 2023 by J Mark Edwards
Needed work was fully explained and my car was ready for pickup earlier than expected. Only issue is I wish they had more loaners available. When you call, ask for Jim. He is a class act.Services: Oil change
