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December 2023 by LuAnn Warner
Honestly, reliable and ! They do great work. You might have to wait a week or so for an appointment, but they're worth it
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October 2023 by John N. Ritter
They are pretty good.
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September 2023 by Randall Mintz
I had a hitch and wiring harness installed on our new Mercedes SUV recently. Jay was excellent at keeping me informed on the delivery dates of the parts we needed and confirmed the appointment time once everything was in stock. We left the car for the day and enjoyed some sightseeing at Niagara Falls. We picked up the car at the end of the day, and the estimate was accurate with no surprises. Jay also went over the specifics of the hitch we had installed and the wiring connections. We did notice one glitch with the wiring that was subsequently resolved with no extra cost on our part. Jay and Coppins Service Center definitely stand behind their work to ensure complete customer satisfaction.I highly recommend them for any automotive repairs and would definitely use them again in the future!
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September 2023 by John Manukyan
Very great business and super welcoming staff with a variety of services. Found them through Google maps and I would definitely recommend them to anyone since they are one of the best auto repairs in the city!
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September 2023 by Ben Stuckey
Their personal touch puts them far and above the competition.
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August 2023 by Corrie K.
My daughter was quoted a price for a new alternator, however they gave her a reconditioned one at the same price. What a scam taking money and scamming a college student! Shameful
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October 2022 by John D.
OVERCHARGED!!! I called for an estimate on a wheel alignment and was quoted $79.95. I called again about a week later to schedule it and confirmed the price of $79.95. My girlfriend picked the car up and came back with an invoice of $99.95. I called for an explanation and was told there was extra labor because the adjusting nuts were rusted. That was an outright lie. I, put the new tie rod ends on, and yes the old ones were rusted and frozen. I broke them loose myself the night before we took the car in when I installed the new parts. All the mechanic had to do was loosen 2 already free adjusting nuts. The lady said she would see what she could do and call me back. Guess what? NO CALL BACK!
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July 2022 by Karen Pascoe
I have been doing business with Coppins over several years, they are organized, offer great service, ask for approval before repairs, and back their repairs. Highly recommended. Brakes, Sensor Replacements, Bearings, they do it all and quickly.Service: Oil change
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May 2022 by Katie C.
The only reason I provided 4 stars was due to price! But it's Lewiston, so it should be expected. Did a wonderful job. Took a little longer than I expected, but the front desk lady was REALLY nice and personable!! Very clean! A bit confusing getting into the parking lot - congested area along with steep divits in pavement.
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February 2022 by Eric Wharton
So great th÷y fit me in to fix my tire. Take my car there anytime it needs service
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February 2022 by Troy Dykhuizen
Talk about true 5 star service. First impressions make a difference and Coppin’s doesn’t disappoint. The lady at the front desk had some amazing customer service skills. I’ve been to some places before and some people can truly be nasty towards you. Not Here Though. I Had to have a Wheel Bearing done on my 2010 Audi and an oil change done as well. You would think like most shops they would try to uncharge you or high ball you a price an do a half $&@ job but they are the complete opposite. At a decent price and under good time the job was completed and my car is running smoother then ever. Thank’s again Coppin’s you guys are one of the good ones! Truly good shop you won’t be disappointed.
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February 2022 by keith triginer
Nice place, with a great pub down street where you wait for your car.
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January 2022 by Cory Laws
Got a low oil warning and discovered a leak. Went to get it checked out and topped off. Left the house without my wallet, and told them immediately. They didn't blink and just said they'll take care of me. The service advisor is Lindsay. She had personal authority and acted like an owner. I own a business and my wife owns part of multiple businesses. I can't imagine this happening in my home area. They even cleaned the skidplates that were covered in oil, and removed the sound deadener that was completely soaked. Blessed, and grateful for good people everywhere.Update: The treatment was so unexpected that I asked Lindsay if she was the owner. No, but she is the franchise manager and the "service technician" was actually the area/regional rep. A huge thank you for exceptional service, even for a car with license plates several states away.
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October 2021 by shea daubney
Beat place to get service done. Thorough staff that knows what they're are doing.
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July 2021 by Rachel Stepien
Super friendly and quick service!