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February 2024 by hello
Something is wrong with Randy. Very unfriendly.
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February 2024 by J
Randy and the young female are the rudest, most disrespectful, unhelpful humans I have ever had the displeasure of interacting with.Laughing your face, refusal to try to help, and claim they are not UPS while wearing their logo.They have been reported to cooperate for their abhorrent representation of UPS. I hope karma gives them what they deserve.
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December 2023 by M B
I had to have notary services, faxing, copying, and shipping in sequence as I was on the road away from home, closing on a house in a third state...the staff was patient, helpful, and quick, and I appreciate their professionalism and great service.
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December 2023 by Hannah Zachariah
Amazing service! I printed some copies of birthday invitations (multiple per page), and the staff took the care to cut them down to the individual invitations and prepare them. It was unexpected, and much appreciated!
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December 2023 by Vs S
amazing service. very personalized, very helpful. great experience. will definitely recommend
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October 2023 by Antimony Aggregator
Tim was a real gent! This is a tidy and professional shop for package services and paperwork services in the village.
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July 2023 by Laura Nadine
Easy to access from the border and great service. Couldn't be more pleased. I love the 24 hour access since I can't always make it to the store during regular hours.
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June 2023 by Mark Desmarais
Used the store for a US Adress to ship parcels to..ordered a pair of Asics shoes online..they got them in 3 days. Went to rent a car here in Ontario..but all the " big guys" like Enterprise will no longer rent to you..if you don't have a certificate of insurance. So I contacted the store gave them my address credit card no. Etc. They got it to me by UPS Standsrd in 2 days. It was expensive..but they did a great job!
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April 2023 by Heather Wilde
Very pleased with service, staff friendly and accommodating.
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February 2023 by Twist (Alyssa Light)
Fabulous spot, minutes from the border. I drive over from Canada and collect packages — fast and easy!
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December 2022 by RS Furtney
When ordering from an online company, I was given an option of having my orders sent to this store for pick up. I have done this with several packages from various online companies in the last two years. I have never been charged a "pick-up charge" until yesterday. I was charged $5 for one of the parcels and $10 for the second one, supposedly because it was overweight. When I questioned the clerk about these new charges, having never been charged to pick up any item in the past, he told me that I had agreed to the charges when I signed up for my UPS account; not to my knowledge, unless it was buried in the fine print somewhere. I paid the $15 and left with my parcels.
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December 2022 by Neil Auciello
Been a customer here for years.WhileThey do have single package pick up service, I have a actual box address and can have unlimited packages, and mail and best part is they will keep everything so I only need to go pick up once or twice a month.The staff are awesome! The place is always clean and well lit even after hours.I highly recommend this ups store over other services and ups stores in the area for their customer service alone!
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May 2022 by Shaun
As a Canadian I use NeedUSaddress.com here. They hold my packages for up to 30 days. Great staff and service. Minutes from US border crossing.
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April 2022 by Ray O.
Always helpful and professional. The team goes above and beyond to give good advice and make shipping easy.
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January 2022 by AGforce2
For the Canadians who use this great service - this is the definition of customer service. Great staff, problems always resolved. I wish canada's customer service was close to the service provided here.