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August 2023 by John Albanese
Really nice office person.
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June 2023 by Lisa A.
We have used Culligan in Lima for delivered jugs of water for years. We have had excellent service, customer support and care. Tom, who most often delivers our water is as friendly and kind as the local mail delivery person. Jason, the owner is very knowledgeable and helpful. The office staff is super kind, organized and attentive. We were looking for flouride free clean drinking water and are so thrilled to have found it! Each bill shows the upcoming delivery schedule months ahead. I enter it in my calendar and they call prior 4-7 days ahead I believe) as a reminder and to make sure we still need the delivery. On the day of, I put the empty's out and if we are home, they will even offer to bring the jugs inside the house to where we want them to go. Super appreciate this company, its product and the staff.
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October 2022 by Susan Sloper
I recently purchased a reverse osmosis drinking water system after talking with Jason. He was very knowledgeable about all things water. Even as I was scheduling my installation with the ladies in the office, they continued to work with me to make sure I was satisfied. 10/10 recommend! Fantastic customer service!!
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October 2022 by Carolina Sosa-Ochoa
The office ladies were very helpful and answered all my questions, and scheduled me right away for a consultation. I was hesitant at first but after discussing my concerns and receiving a detailed explanation by Jason i was more than happy to do business with them. The prices are fair and the product quality is beyond my expectations.
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September 2022 by Dawn Sherry
Would not recommend. Came and never did fix anything that was wrong. Just collected money,, and Nothing got fixed.. Nothing in our water system was OK. Just after money $$$$$
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September 2022 by Rebecca Oman
I was pleased with the service to start, but upon ending my service, I was incredibly frustrated and disappointed. Even though it was scheduled, they didn't pick up my water dispenser. They also said they didn't pick up the empty jugs, even though they were no longer there. I ended up having to drop off the water dispenser to them and fight for my deposits back. Months later, I got a bill for the annual fee for the dispenser when I don't even have service with them anymore.
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May 2022 by Rebecca O.
I was pleased with the service to start, but upon ending my service, I was incredibly frustrated and disappointed. Even though it was scheduled, they didn't pick up my water dispenser. They also said they didn't pick up the empty jugs, even though they were no longer there. I ended up having to drop off the water dispenser to them and fight for my deposits back. Months later, I got a bill for the annual fee for the dispenser when I don't even have service with them anymore.
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September 2021 by Matt Meddaugh
Clay and Kyle came out to install 4 different filtration systems and they were first class all the way! Could not have explained everything simpler and their work was top notch.
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September 2021 by Adam Bush
I got hogweed on my hands along time ago and was never able to heal my hands but I recently got a culligan water filter system and within a month my hands healed it's amazing..
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September 2021 by S. Ross
Very helpful!
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September 2021 by Mr. Mike
Jason, Amanda and the team at the Lima Culligan are the type of people and company I would choose to do business with every time. I highly recommend them for their professionalism and expertise our family couldn’t be happier with the water system. I didn’t know water could be this good! Chlorination, softener and RO are all doing their job. They also offer routine maintenance so I never have to worry about water again, what a relief.
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September 2020 by RJ Pratt
Great tasting water! Better service!
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September 2020 by Ryan Brunk
Very friendly and helpful
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September 2020 by Jessica Krueger
When we started having issues with our old water softening unit, I was having trouble finding someone who could help me. I am so appreciative of Clay and the team at Culligan in Lima for all of their help. They sent someone out promptly to take a look at our softener (even though it wasn't a Culligan unit) and with their help, education, and guidance we made the decision to purchase a new unit from them. They were professional, helpful, and took time to answer my questions. They can even come out every 3 months or every 6 months to refill the salt container and make sure everything is properly maintained which will help extend the life of this softening unit. Thank you so much Culligan team!
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September 2020 by Justin Mace
Thank you to Culligan for all the support and standing behind your product. We recently had a new water softener system installed that was supposed to solve the sulfur smell in our well water. Long story short after the tech came back several times to troubleshoot the new system they remeasured the sulfur levels from the well and they had increased significantly from the first time they measured it. It was determined that the softener they installed was not going to be enough to remove the sulfur and they installed a chlorinator at no additional cost to resolve the sulfur issue. Our water no longer smells and we couldn’t be happier with our well water system. Would highly recommend Culligan!
