Citi

Most Recent Comments

• February 2025 by Meghan Mendoza
  The drive thru ATM sucks never works. I about to change banks because if this. Bring winter and having a 2 yearold getting n g in and out of the car is a pain in the butt.
• October 2024 by Sandra Ortiz
  No one ever answers the phone at this branch. I've called several times and they transfer it over to the 1800 customer service line. The customer service is horrible.
• February 2023 by Ashley Perez
  Terrible costumer service. No one ever answers the phone. I went to this branch to make a payment on a credit card. They did not accept cash since I dont have a savings account with them. I reached out to the 1800 number in the back of my card, after speaking to one of the representatives he assured me that all citibank branches should and will accept cash payments. Dont know whats wrong with this branch. This branch is the DMV of banks.
• August 2022 by Lisa Cosgrove
  About a year ago I deposited $3000. and when they counted it in their machine they said it was 2900. I KNOW it was 3000. I argued with them and nothing came of it. Last week I withdrew $1500. I didn't count it until I was home the next day, I know my fault! But it was only 1400. This is the second time they took my money. I will never go to this branch again! Be very careful!
• September 2021 by Preya John
  Worst bank ever missing $1400 right in front of my eyes
• August 2020 by WILLIANNY GARCIA
  Worst citi bank branch ever. The employees always treat the customers as if we are bothering them anytime we need anything. 98% of the time they answer with “I can’t do that, but you can call the number in the back of your card and they can help you”, no matter how simple whatever you need is they can’t never help!. I live almost across from then and prefer to go to the one in Massapequa and the one in North Babylon I’m always helped and treated properly. The only one nice in this branch is the long hair olive skin girl, other than that ???
• June 2020 by Maria Diaz
  Very good customer service they speaking Spanish the best of the best
• April 2020 by aVenturas
  Went up to the teller Ashley and asked if I could withdraw money from my checking account. She responded with “I don’t speak spanish”. I had just asked her a question in ENGLISH and that was her response. I told her I had just spoken to her in english and she proceeded to walk away. I went over to another teller who was able to assist me. This bank should offer this employee some customer service and diversity training.
• April 2020 by aVenturas de Jesse & Leo
  Went up to the teller Ashley and asked if I could withdraw money from my checking account. She responded with “I don’t speak spanish”. I had just asked her a question in ENGLISH and that was her response. I told her I had just spoken to her in english and she proceeded to walk away. I went over to another teller who was able to assist me. This bank should offer this employee some customer service and diversity training.
• December 2019 by Cristina Schwingl
  Avoid going to this branch. They are horrible.
• October 2019 by Eric games Yo
  Worst citi bank branch ever. The employees always treat the customers as if we are bothering them anytime we need anything. 98% of the time they answer with “I can't do that, but you can call the number in the back of your card and they can help you”, no matter how simple whatever you need is they can't never help!. I live almost across from then and prefer to go to the one in Massapequa and the one in North Babylon I'm always helped and treated properly. The only one nice in this branch is the long hair olive skin girl, other than that 😑😑😐
• August 2019 by juan paredes
  Terrible customer sevice.
• August 2019 by Janet G
  Drive thru atm never works.
• June 2019 by Lee T
  Went up to the teller Ashley and asked if I could withdraw money from my checking account. She responded with “I don't speak spanish”. I had just asked her a question in ENGLISH and that was her response. I told her I had just spoken to her in english and she proceeded to walk away. I went over to another teller who was able to assist me. This bank should offer this employee some customer service and diversity training.
• May 2019 by DANIEL KREMENZ
  GREAT BANK!!!!! MRS MENDEZ THE BANK MANAGER IS A VERY HARDWORKING INDIVIDUAL!!!!