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April 2025 by Michael Junnelli
Emily from this store was the best very helpful she helped me with a issue on my phone and now my phone is working great definitely recommended coming to this place 🙂
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April 2025 by Ana Urena
Crear customer service
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April 2025 by Matthew Barrett
Emily is great will definitely be coming back
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February 2025 by Winston santos
Emily was very helpful definetly coming back
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February 2025 by Jacek Dudek
My experience at this store was amazing. Emily at this location was highly professional. Her perseverance solved my issue. I really recommend this location. Really professional and friendly kind staff.
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February 2025 by Aziz T
No good service
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July 2024 by Morerbi Sanchez
Great customer service nice employees
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June 2024 by Christina Salerno
WORST STORE EVER NO ONE SPEAKS ENGLISH WALKED IN TO A BUY A PHONE THEY MADE ME SCREAM cause they didn’t even know what a sale was !!! Don’t do it !!! THEY SUCK
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February 2024 by El Rinconcito Psicológico
Good attention
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December 2023 by gina robinson
My husband phone and my phone sucks nothing good to say about Metro By T-Mobile or Metro PCS what ever the name is. WE ARE NOT HAPPY CUSTOMERS!!!!
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December 2023 by Marlin Madrid
Very good service, very friendly people helped me transfer all my data, highly recommended to come to this place
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November 2023 by RC Smith
This store is terrible. I went there to switch from another carrier because Metro by T-Mobile was offering a promotion that was only available in the store. The young girl at the counter, who was there all by herself, seemed to be having a problem setting up my phone, so she called someone. I heard them tell her to ask me if I wanted to get a new phone for $220! I said absolutely not. They also claimed that I had to get a more expensive plan. I told them what plan I wanted and showed the girl the promo. I was told that it was going to cost me $70 that day and that I had to pay it because she had already started the process. When I asked for a break down of the $70, I couldn't understand what the guy on the phone was saying because it is a small place, she had him on speaker, and it was loud in there. So I asked the girl for a receipt with the breakdown and she told me I could see it online in my account. Well, needless to say, it isn't there. If you do anything at a store opposed to online, be prepared to pay a lot more money. They told me they charge $30 for a sim card that you can get online for $10. This is a terrible store....stay far away.
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September 2023 by Jeffrey Baker
Ginete is so sweet, she always greets with a smile and has an answer to my problems
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September 2023 by Marco Sime
Ginette helped me with my cell phone, she is always so kind.
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August 2023 by kris klaus
I have been a customer of metro pcs for over 5 yrs. I needed help with my phone that stopped wo rking. i had paid for my prepaid service for the month. I needed help identifying myself, so that way i could get a refund. since i can no longer use my phone. they said i had to go to a corporate store. there are no corporate stores on long island. so therefore iam out of 50 dollars for the month i paid and a phone i cant use. my only option is that i write to the corporate office and take this issue up with the BBB.
