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November 2023 by Omari K.
They assured the car was in great condition. I should have had it checked out by a qualified mechanic. It started up fine and everything worked as it should. As soon as the paperwork was done and I was on my way home. The dashboard lights dimmed as well as the headlights. It went to daytime running light mode. All the dash gauges quit working also as well as the radio and clock. The dash lights and full power headlights would periodically come back on and go out again. There is now a code for a transmission solenoid. I'll be giving them a call today to take care of the lemon warranty. Don't buy a car from them without getting it Checked Out First. I should have listened to the bad reviews and went elsewhere. There's no rating for 0 stars.
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October 2023 by Meekhan Clemens
Do NOT buy a car from this company. They did not send the correct paperwork for the car they sent me and I have been battling this for almost 2 months! My bank called Meghan tried to strong arm me into financing through them! Guess that is something else I will be reporting to the Attorney General.
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October 2023 by Clay J.
Buyer Beware: have a private company inspect the vehicle before buying. Long Post: In June 2023 I bought a car from NY Auto Find from out of state with assurance from their warranty and other quality guarantees that gave me peace of mind. The vehicle was delivered and the engine light came on within 70 miles of driving it. Per their warranty, they would have a local shop repair it at their expense, within 30 days, so I took it to the local Mini dealership for a quote. Repair quote was around $6,000 for a $14,995 vehicle. They asked I get a 2nd opinion, so they found a local shop in my area. I took the car in. Again, the quote was around $6,000. NY Auto Find then insisted the vehicle be shipped back to their shop for the repairs, which I was leery of. After a month, the vehicle was shipped back to me. I have been asking for two months for the itemized invoice from their shop, listing the repairs performed, so I can keep servicing records on my vehicle. They informed me that they would not provide this and advised me to use our text messages as documentation.
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August 2023 by Lazy K
Austin is the most helpful person I’ve EVER dealt with and if anyone is really looking for a car this is the place to go. I recommend talking with Austin, they were so helpful and answered ever question I had and responds ASAP! I love my new car and love NY Auto for helping me through it all! ?
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August 2023 by Russ Hammers
Great all around experience!!! James and Austin handled everything perfectly. I had a vehicle shipped to Oklahoma and they handled everything exceptionally well. I was skeptical at first but couldn’t be happier with the final result.
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August 2023 by ChasingDelta
I was in communications with both James AND Nick from NY Auto Find about a 3 series they had on their lot. I had scheduled for the car to get a PPI a week in advanced and the day before the inspection they told me there was an issue with the car. They didn’t tell me what specifically happened nor did they didn’t tell me if the car was sold. They just took it completely off their site and stopped responding to my calls and messages. I just want to know if whatever happened with the car, would get resolved in the next couple days or if they’re just changing their mind on selling the car. Instead, I seem to be getting ignored for a reason I can’t seem to comprehend.
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August 2023 by Jacqueline Marie
Best professional service- they gave me way more of a trade in value for my car than ANY other place. They will work with you to make the best deal. Thank you SO much for a great and professional experience.
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July 2023 by Mason Lowry
What else can I say beside a FIVE STAR EXPERIENCE Megan was wonderful went above and beyond the call of duty to put me in my dream car the dealer it’s self did thing for me that most would not ( shipping the car for free, hunting for banks to provide me the loan, offer free repairs if anything comes up with the vehicle) I have nothing but praise for NY AUTO FIND would highly suggest this dealer to anyone I know wonderful customer care and a stellar vehicle(I love my M3 ☺️
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June 2023 by Manuel H.
Nick was great help in helping me with my Audi and with payments not so far off from the car I had before too ! James was a great help as well when it came to mechanical services
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June 2023 by Chris Shipman
Working with NY Auto Find was an absolute pleasure and extremely simple. I contacted them on a Monday night through their online contact page and received a reply Tuesday morning.James, my salesman, was extremely responsive and answered barrages of questions from me throughout the week. He was even willing to toss it up on a lift and take pictures of the undercarriage for me, I asked for one or 2, and got about 10.We were able to file all the paperwork over the phone/internet ahead of time, and james and the team had the car ready for me on saturday when i was able to make it up (4.5h drive from where I live).The car was flawless, one of the nicest cars I've ever seen, and definitely I've ever bought. Time at the dealership was painless, only a few minutes. Car had a 220-mile trip home, ran fantastic, condition is excellent, and price was reasonable. Would certainly do business with them again.
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June 2023 by Denise Riley
LOVE my Mini!!! Thank You , Brian Kelly and NY Auto Find for making it happen.. I bought Mini over the phone and it was delivered to my house. Easy transaction. ABOVE and BEYOND my expectations. ?
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May 2023 by Debra S.
What a great company to deal with. Austin was amazing. He gave us a fair price on the sale of a mustang. The transaction was so quick and easy. He even came and picked the car up.
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May 2023 by James H
I purchased a mini ****** and had it delivered to me over **** miles away. I was able to sign the papers right over the computer and had my car 4 days later. Car runs and looks great!!! Thank you ****!
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May 2023 by Bob Craig
I recently purchased a vehicle sight unseen and had it shipped. The vehicle was well represented in the photos and description. I have driven the vehicle several hundred miles since and no surprises.Nick and Megan made the process easy. I would not hesitate purchasing another from NY Auto Find. Thank you both!
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May 2023 by debby greif
I bought a corvette from Ny auto I sold it 6 months later nothing but problems from the first week I owned it. I got very nasty messages from Austin not professional at all because of the warranty. Be cautious unless the car is destroyed you still have to pay the warranty once you sell it. Doesn't get pro rated.
