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December 2022 by Kimberley Kelley
Lilly was tremendously helpful in a recent return and went over and above to accommodate. Very knowledgeable and extremely helpful.
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November 2022 by Robert Christensen
Awesome service. I was only there because the store in Utica did nothing to help me! I was in and out in less then 5 minutes after the girl behind the counter told me they hear nothing but complaints from that store. I'll never use any other store but Little Falls and stay away from Utica!
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September 2022 by Barbara Schwartz
First time visiting this location. The salesperson was very friendly and helpful. Little Falls and the surrounding area definitely benefits from this service.
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September 2022 by Katie Drake
Daneli Partners uses our Little Falls store for all our printing needs- and we print a lot, often! The entire staff is awesome- friendly, fast and always very helpful. We appreciate their attention to detail and quick turnaround.
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June 2022 by William Mills
Lilly was more help then I could ever ask for. She efficiently packaged my awkward items and got them on there way. She also explained how to save some money. It All shipped at a reasonable rate. It was an excellent experience! Thank you!
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December 2021 by Justin Reynolds
We use the UPS Store at Canal Place in Little Falls every week for shipping orders for our business. Raechel and crew are always helpful and provide excellent service. It's convenient to have a UPS local so close to home. Thank you!
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June 2021 by Steven Smith
I am writing in reference to the UPS store in Stone Mill, Little Falls , NY. I want to thank them for helping choose the best options in coping graphics. The staff are not only hard working but go the extra mile to help find the best solutions to what you are trying to do. Most people these days forget that…..they didn’t . Thanks
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June 2021 by Barbara Bullis
I love this for Amazon Prime returns that I am having credited to a virtual gift card. You just show the UPS Store clerk the return QR code that Amazon sends you, they scan it & give you a receipt for the item (which doesn't have to be all packaged with shipping label, etc.), they put it in a bulk return of things all going back to Amazon, and voila - you're all set! The credit appears in your account almost immediately!
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June 2021 by Michael Ugalde
Fast and respectful service
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May 2021 by Jamie Conley
My 16 year old son came in to return something for me and it was his first time ever doing a return and he called me after and said it was the best customer service experience he ever had. He said you made him feel comfortable and went above and beyond to help him understand the process. He was far less nervous after his experience. So thank you.
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April 2021 by Carl L.
I didn't know that this store was open and it is much closer to me than the others in my area. Their service was great and I was surprised and happy to find them. Give them a try.
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November 2020 by Sierra McCarthy
Great service! Raechel and the staff were extremely friendly and helpful.
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November 2020 by Amanda Costello
The staff at the Little Falls UPS store are super helpful and always friendly!! We have to stop in multiple times a week, and service is always fantastic!
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August 2020 by Mark Hippert
The inn and the surroundings are beautiful! The staff here (Marica and Kayla) are so friendly and helpful, really going above and beyond to help our family be comfortable! We plan to come back annually!!
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August 2020 by Stephen Ames Berry
I'm not returning stuff to Amazon from here again: New store and much needed. Staff efficient and polite. I'll be happy to use them to ship things. But after they logged in my return, I was told "It's part of a consolidated shipment. It will ship seven days from now." So, about 11-13 days until an Amazon refund? ($40 item.) Money in the bank, I suppose. But in my experience, UPS stores always ship Amazon returns the same business day or the next. As did this store when it first opened. Rather than diving across the counter to reclaim my return, I traded farewells with the lady, came home and wrote this review. I've perfect faith my package will eventually wind its way back to Amazon.
