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January 2024 by John Oliva
I’ve been giving this place a “second chance” for years now, and every time I leave irate. Today, they proceeded to put soaking wet floor mats into my car while I was begging them to stop. Here’s the kicker, they weren’t my mats! We had to chase down my mats from another car and I practically had to huff and puff for them to actually dry the mats before they put them into the car. They didn’t clean my windows, my mirrors were left filthy, they barely vacuumed, and they were rude and pretended to not understand what I was talking about in an effort to keep their line moving. This all after paying for the top level wash. Never again.
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January 2024 by Taimur Hamid
Went in for a night wash. They have some new machinery in there. Not sure how but it popped off my driver side wiper. When I mentioned it to the two guys outside who dry off the car, they shrugged it off and walked away. So now I need new blades
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January 2024 by Jeff F
Ordered ׳The Best’ ($25 total) which included spot vacuuming, no cleaning on the inside, a run through the machine, and some tire shine. The workers are neither friendly nor communicative. They left our car running with the door open as the sign that it was done. We come to a car with an uncleaned trunk, grooves with debris that were untouched, and a semi-decent wash.Without many choices, maybe you’ll have to come here, but we will hand wash next time.
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January 2024 by Kristina V
Imagine paying $30 for a car wash only for there to still be trash on the floor, bird droppings on the windshield, and coffee splattered on the door, and then having the owner of the establish argue with you (a woman) when you’re dissatisfied with the service lol. My best friend’s car left that place with the same cleanliness it went in with, and the owner didn’t budge when she asked to get the service she had paid for. Trash establishment and trash treatment toward their paying customers.
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December 2023 by Christopher Chung
Very sub-standard and periodically standard washes at best.. crew don't say a word to you or acknowledge anything you say. This place used to be alright but in recent years it seems everyone, including the girl in the front, really don't care at all, terrible. I'd gladly spend more on gas money to go to a car wash further away.
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November 2023 by Ariel G.
Terrible. Car not even clean. Worst part is employee tried to steal my wife's makeup bag. Now I know why they have such bad customer reviews. Wish I could give zero.
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November 2023 by David Shanske
Disappointed that after their most expensive car wash, parts of my car are still dirty. I pointed it out to the guys cleaning, but they just moved the dirt around and left. Will go for their basic wash next time as I am not getting the value
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October 2023 by Ryan A
Good from afar (like very far) yet far from good. Not too sure why they used a pressure hose when they didn’t blow out the corners. Instead sent the dust into my vents which weren’t wiped either. Lots of short cuts at your expense to provide quick service.
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October 2023 by Denise Song
Brought my car in for a car wash and got “the best” option. It seemed like a regular, typical wash. The inside wipe job they do at the end is fine, I did spend another 20 minutes cleaning up some extra spots myself (no one cares about a car’s cleanliness more than the car owner). Unfortunately after leaving this car wash some of my car’s 360 cameras stopped working (brought it to a service shop and they haven’t been able to fix it) and it definitely only starting happening right after this car wash, but I don’t think it’s necessarily their fault. Also, they pushed in my side mirrors for the wash, and now I can’t get them to automatically fold in when I lock my car anymore.I don’t think this place did anything “bad” but my car (which is less than 1 year old) is in worse shape ever since this wash. (I plan to just avoid all cash washes now.)
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October 2023 by Diane Scala
DO NOT GO!! STAY AWAY!!! BEWARE!!Worst customer service ever, very disappointed, such scammers there.When I first got there,I asked the guy how much it would cost to take care of treatment for the inside of my black cloth material, my driver'sseat,,center console, and steering wheel. Unfortunately I had powder makeup that spilled earlier this morning.over these areas .I understand that these guys work very hard but the boss told me that it was going to cost me $90 to detail the inside. Ultimately I wasn't going to pay $90 just to get some powder off of the inside of my car and that they should be wiping it down because I paid for the "best service "which is the highest option available .Then, he told me I was going to have to pay $60 to get it detailed to take care of it.Told him that I wasn't going to pay him $60 to wipe down the car when it was part of the best option service anyway.I am so annoyed because after leaving a $10 tip for the hard workers (of course the guys who always clean the outside of the car,) I opened up the inside of my car and noticed that NOTHING was wiped down which WAS included in the best service.I don't fault the workers but I DO BLAME the BOSSHe is such a liar that boss, he told me he told the guys to wipe down the inside and when I tell you nothing was wiped down, not even the steering wheel or the center console or the inside .The most interesting part of this whole ordeal is that the boss followed me to the front when the guys were cleaning and wiping down the outside of my car.He was making sure that no one was cleaning the inside. I've never seen this at any car place in my life and that's when I went over and asked 1 of the workers to wipe down the steering wheel . BAD boss told them no.. Then he proceeded to argue with me in front of his other customers and told the guys to walk away from my car I turned around and I told him that I really should take my $10 tip back and that he is a crook and a liar and I will never come back to this place again.Very snarky, very inappropriate, came back at me and told me that he told me that I had to pay for the detail and I told him no one in their right mind is going to pay $90 to get that done.I used to go to this place a few times a year probably about 3 years ago ...not worth it at all worth it at all ,worst place ever trust me when I say STAY AWAY!!!I definitely learned my lesson, will neve come back again and now I'm spreading the word .You should tooI SCAMMERS.WORST CAR WASH PLACE ever!!Don't think twice, just DON'T GO!
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September 2023 by Jabber T.
I saw the line and wondered why they had such low ratings. Now I know: beyond the all around rudeness (ticket taker, cashier), my car was left dirty on the inside. I found paper debris, straw, and sand. This is a low quality car wash. Useful if you need outside cleaning but don't care about your interiors.
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September 2023 by Damar Wicaksono Wibowo
Found this place as they are next door to the restaurant that we were visiting. Opted for "The Best" package and added the service to wash the mat. So happy with the result
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August 2023 by Mike S
Advertised a $12 exterior wash. It’s on the signs coming in. I get in and say let me get the $12 exterior wash. They say outside only is $14.70. I point to the sign that says in 2 foot tall numbers: $12 exterior wash. He says no, $14.70.I say ok, I’m going to leave. He moves a second giant sign that says $12 exterior wash to let me get out.Classic bait and switch.
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August 2023 by Steph Q.
I got an exterior wash here and for $17 it was not bad, they were careful and dried my car off well. However if you come after 9 it's $11, which is even better. Can't say I would return as it's out of the way for me but if you live in Douglaston it's a solid car wash.
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August 2023 by Armend Utic
Garbage experience. Bring my car in for a full wash including interior and i had to wipe down everything inside myself when they were done because all the marks that were there before the wash were not cleaned. Paid for their “Super Wash”. When i brought it to the managers attention he told me i should pay more money if i want them to clean that. I dont think minor dirt marks on door panels and sills should not be wiped down in any full service wash.If i wanted only exterior wash i would have paid for only that. But according to the manager, its not his job to wash cars, he only controls things. If you want an actual car wash, avoid this place.
