Big Lots in Liverpool, NY offers a wide variety of products including furniture, mattresses, seasonal home items, food, household goods, and small appliances. Located on Oswego Rd in the Seneca Mall, it is a convenient spot for those seeking affordable home and seasonal items. Customers appreciate the store’s extensive selection and good prices, finding it a worthwhile place to check out for new furniture or holiday decorations. The store generally provides a quick and pleasant shopping experience, with friendly staff that helps customers find what they need efficiently. However, some reviews mention issues with organization and stock management, noting that items can be haphazardly placed, which sometimes makes shopping less smooth. While the selection is good, better organization could improve the overall experience. Customer service experiences vary; some praise the staff for being friendly and helpful, especially when managers step in to resolve issues. For instance, if a product doesn’t scan, a helpful manager can quickly assist, turning a negative moment into a positive one. On the downside, recent feedback indicates that prices have increased and the store no longer offers as much of a difference compared to other retailers. Despite these concerns, Big Lots remains a popular destination for shoppers looking for value, variety, and seasonal items at affordable prices.
Pretty well stocked and organized location. Plenty of parking
May 2024
I was just over at the Liverpool store and and I want to say the woman had helped me find what I was looking for very wonderful person very friendly and helpful I picked up a window fan and the cashier was just very kind very pleasant plate woman thank you
February 2024
Debbie at check out is ALWAYS helpful and pleasant. The store is always clean and well stocked
