-
October 2023 by Raymond Clark
Seems like every time I go to the Liverpool NY location it’s closed no matter time of day it is. Absolutely ridiculous.
-
September 2023 by Megan Perine
Got here at 11:30 am on Sunday, google and store sign said they opened at 11. Lights were on and doors locked. Waited for 10 minutes and nobody showed up. Cut my losses and went to Cicero location, same story there. If you are going to run and operate a franchise, you should be competent enough to have appropriate staffing and be able to inform your customers the hours you are actually going to be open. Thanks for wasting my time.
-
September 2023 by Ben Maliszewski
If you want your supplements don't come here because chances are they're closed. The employees never seem to want to come out of that back room. Been trying to come here after work for almost a week and the door is locked 15 to 30 minutes before they close.
-
February 2023 by Emily Trudell
Always have great customer service here! The employees always make sure that I am set on multivitamins and ask if I want the pro membership to save some money. Cleanest store I’ve ever been to!!
-
February 2023 by Michael Champion
I’ve been to this location three times in the past month and each time there is a sign on the door around 11am-12pm saying they will be back at 2:30. How does this store intend to make a profit. The customer service here used to be great but if it’s going to be closed three hours midday everyday I suggest you amend your hours or business. The highlighted area is the handwritten sign left by the employee.
-
September 2022 by Patrick Rein
Business hours said 9AM-8PM. Arrived at 9:31 AM, seen it was closed, seen employee pull up at 9:35 and walk in. Gave them about 10 minutes to get situated, considering they were half an hour late. went to door, was locked, knocked… Seen employee look at me at the door. Didn’t come to door or anything. Looked like they were hiding. Terrible…
-
July 2022 by Carolina C. C.
Came in to get protein bars was greeted and told that the ones I wanted were out of stock - and that was really the last I was spoken to by the staff - the three of them continued their conversation while I looked for alternatives- I eventually just called my husband (who was in the car) to come in so he could help me pick an alternative- staff continued to offer no help. Eventually just left - I work retail so this type of exchange seems extremely disappointing.. will just drive to Destiny mall next time.
-
June 2022 by spanky rex
3pm on a Sunday and they decided to close. Always have problems with this location, I'll stick to a the Cicero location even though we live in Liverpool.
-
February 2022 by Kiersten Britton
Make sure to call the store before you head in because they’re closed 50% of the time their online hours and hours posted on the door say they’re open. If you can catch them there, they’re super friendly. They often open hours after they’re supposed to, and some days the store doesn’t even get opened.
-
January 2022 by Sarah Mora
They don't open at 9am. Online and the sign on the door says 9am on Friday. Went there today at 9:23am and the lights were off and door locked.
-
December 2021 by Pending Chapters
Guy was nice and had the answers I was looking for. I'll definitely return for more business.
-
December 2021 by steve white
My Grandson got a job at this chain of stores.Good Vitamin/Supplement selection.
-
October 2020 by Greg Payne
Always have supplements l need to stay fit and healthy during these trying times. The staff is always courteous and accommodating.
-
January 2020 by Megan Lewin
I go over to GNC quite frequently and find that they do not honor their hours. They were supposed to open hours ago and are still not open and this happens quite a bit. Not good for business
-
September 2019 by Thomas Williams
Friendly and helpful staff