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February 2024 by Marie Perra
Excellent customer service and great prices. Amazon returns are easily done at Kohl's.
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February 2024 by Gerald Holmes
i was treated verry fast with my visit from the employ that waited on me and very fast through the check out.
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December 2023 by Paula Neuman
I love getting the rewards for buying great things that I don’t have to spend a lot of money. Kohl’s is my number one store to go to for great deals.
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December 2023 by Barbara Locke
Friendly and helpful employees. Great prices on excellent goods and super savings with coupons and Kohl's cash.
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December 2023 by Dan DuFour
Great Customer Service from a women name is (I think) Sue L. I had so may questions and Sue was so helpful. The store was crazy busy with lines and inpatient people. She was friendly, smiled, helpful. Above & beyond with the previous customers I watched her deal with and me! This rep was from store #0733, Clay/Liverpool NY 13099.
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December 2023 by Mark Orr
Nice store with an array of merchandise to tempt customers. Sale prices decent. Just be careful you don't pay more than you have to. Kohl's cash is a savvy marketing idea to boost purchases by awarding $10 certificates foe every $50. Friendly staff. Well organized layout.
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December 2023 by Linda Ross
The employees helped me find what I was look for. Everything was 50% off, plus I had a coupon & my Kohls cash. I had no problem locating phenomenal presents to spend my Kohls cash on, and I can see why people get reeled into coming back to shop at this store in Clay. It’s kind of addictive!
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November 2023 by Elizabeth Healy
Ordered online. After waiting in a long line at customer service I was told on some of the order was there. The rest needed to be self picked up in the far back corner of the store. Not a customer friendly plan. I order online because walking is difficult. There were no scooters available for disabled folks. Why order online if it takes longer to pick up and you have to walk further to pick up your products?
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October 2023 by Susan Barrette
I am 71 years old and rarely wear make-up. I wanted some guidance re: make-up use for a family wedding!! Andrea at Sephora went above and beyond to help me purchase easily useable products that I feel that I WILL actually use!!! Best experience at a make-up counter that I have EVER had!!! Thank you?PLUS- extremely affordable!!!
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October 2023 by Regina Pullen
Very friendly and helpful cashiers. Nice shopping experience.
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October 2023 by Linda McLeod
Kohl's is my favorite store, l can find everything for my family members. They keep up with the latest styles, the cashier's are always willing to help you find what you're looking for. The Kohl's store is clean, l enjoy shopping there
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September 2023 by Bert
Kohl’s in Clay is a great place to shop! Merchandise selection is good. The store setup is good, which makes finding what you are looking for easy to locate.Associates are helpful and friendly. Great buys! Please be sure to check out the store. You will be happy you did.
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September 2023 by Patrick Sgroi
I've never really had a bad experience here, this is usually my go-to in this area for better clothes. Most recently, I purchased clothes for an interview and the fitting room was clean and the return to rack spot was emptied promptly so that was nice. The time before that I was buying a new set of vans and a woman was very loudly/dramatically breaking up with her boyfriend on the phone, like I'm talking early 2000's Midwest emo breakup, so that was good entertainment. Definitely recommend this location for a solid clothes shopping adventure.
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September 2023 by Lynn Lanza
Girl at returns desk needs an attitude makeover or she should quit her job. Had to make a return tonight and all she had was attitude(acting annoyed she had to do something) I didn't realize scanning a return was big work.... i could have been an a-hole, but i bit my tongue...worst mistake having the Amazon returns at the same desk as kohl's returns..the last time I had a kohl's return there was another woman who acted like they hated life.. I suggest having the people be trained in customer service..
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August 2023 by laurie g
If you need a patient salesperson to help you find the right shoes or sneakers, ask for Trevor. 5 stars! Trevor was polite and knowledgeable about the products.There wasn't a place on the survey to acknowledge Trevor's professionalism so I'll post my gratitude here. TY!