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March 2024 by James Mattis
The team did a good job in the timely completion of my returns. I had a very complicated situation and they had the expertise to deal it.
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March 2024 by steve porubek
The whole staff was wonderful and professional!Very pleased and reasonably priced!Well worth the visit!!!Thank you Very Much!
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March 2024 by ConcreteEagle
Third year I have used Bob’s services! He is the best!
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January 2024 by Brandi Anderson
This was my second year going there and I love it. I would recommend
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April 2023 by Jasmine Hundal
I used liberty tax for 2015, 2016, 2017 & 2018 taxes but thankfully moved on to better alternatives to file taxes. I had an error in my 2018 taxes that I found out about in 2023. I called this location to find more details to know why a reversal on refund would happen along with asking if their accuracy guarantee could do anything about it. I was yelled at and hung up on by Robert. I know tax errors happen and I was a teenager when I filled in 2018 and I wanted to learn more about the details but the unprofessionalism and lack of empathy was uncalled for.Also, they are exorbitantly expensive!
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March 2023 by Michael LaBarbera
Rather than opting for Turbo Tax and shuffling through all of the paperwork to do it ourselves we decided to go to Liberty Tax. This choice was also influenced by a small business adventure started last year and first time doing taxes for it, meaning we wanted a professional.The initial scheduling was very easy and received support immediately with what to bring and what made sense for us given our new and unique circumstances to us. We were thankful for that.At our appointment we got in, filled out a brief check in sheet and immediately sat down with our advisor. He got right to work sorting through the paperwork, organizing and inputting our information. We were explained things along the way and we were able to ask questions as needed. At the end they showed us how all the numbers worked out and what our refund would be.You get all the typical options of bank routing or check in the mail for state and federal. The fee from them was 175 to do our taxes jointly. Which is exactly in line for doing it ourselves with turbo tax.Taxes aren't exciting and I was thankful Liberty took that burden from us this year and greatly simplified
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March 2023 by Justin R
I went into this business today to pick up tax returns from a year ago that the guy with the bald head and skin patches all over didn’t want to file last year for “non-valid ID“ today a year later, I went to go pick up my tax returns and the first thing he said to me was you should’ve called ahead before even knowing my question. And once trying to explain again, what he wasn’t understanding, he proceeded to tell me that I wasn’t listening to him. After finally realizing he was wrong, still giving me attitude. I told him to watch his tone with me and I left, and he proceeded to follow me out the door yelling profanities at me for when I went back in to try and contact a manager or owner he said that he was the owner. Anyone who conducts business like this shouldn’t be helping people with their tax scam
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March 2023 by Michael L.
Rather than opting for Turbo Tax and shuffling through all of the paperwork to do it ourselves we decided to go to Liberty Tax. This choice was also influenced by a small business adventure started last year and first time doing taxes for it, meaning we wanted a professional. The initial scheduling was very easy and received support immediately with what to bring and what made sense for us given our new and unique circumstances to us. We were thankful for that. At our appointment we got in, filled out a brief check in sheet and immediately sat down with our advisor. He got right to work sorting through the paperwork, organizing and inputting our information. We were explained things along the way and we were able to ask questions as needed. At the end they showed us how all the numbers worked out and what our refund would be.You get all the typical options of bank routing or check in the mail for state and federal. The fee from them was 175 to do our taxes jointly. Which is exactly in line for doing it ourselves with turbo tax.Taxes aren't exciting and I was thankful Liberty took that burden from us this year and greatly simplified it.
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February 2023 by Marie Carmen
Great place!! Been doing my taxes here for couple years and I feel very confident and trust them best place!!!totally recommend it!!!
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February 2023 by Ruth Ann Sears
I absolutely love that each time I come in I'm greeted with..."HI Ruth Ann!!"
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March 2022 by Brandon Curtin
Excellent service and very personable specialists. We had a comparison done for married filing separately VS married filing jointly due to student loans. They happily and professionally compared the figures for the best solution. Highly recommend.
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March 2022 by Dana Dalfonso
Great and efficient service, keeps me coming back each year. Bob is the best .
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March 2022 by marian nora
Quiet place ,great experience. Taxes done on spot and efficiency...Been going there now for several years .
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February 2022 by Dave Cerio
Handsome Bob is the best! Fast, and better than the online services! Thank you again sir.
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February 2022 by Kim Hall
Liberty Tax in Liverpool does a great job every year with my tax returns. They are easy to work with, it’s simple to schedule your appointment, their office is conveniently located adjacent to Bayberry Plaza, they charge a very reasonable fee and they are great at communicating with you and helping you every step of the way. I highly recommend Liberty Tax in Liverpool.
