The Verizon store at Liverpool is known for its friendly, efficient, and well-stocked environment. Customers appreciate the clean and organized location, where they can quickly find the products and services they need. The staff, including employees like Amanda and Larry, are highly knowledgeable, patient, and helpful, providing quick assistance with phone upgrades, data transfers, and fixing issues. Many reviews highlight the excellent customer service, with staff going above and beyond to assist, even during system problems or late in the day. Customers also value the convenience of scheduling appointments online, picking up online orders in store, and options for free or same-day delivery. One reviewer praised the staff for quickly selling a replacement case for an iPhone 14+ at a good price. Overall, the store is seen as a trusted, friendly place that offers great service and a positive experience for those looking for mobile, internet, or business needs.
Erin is AMAMMMMAZING! Give her a raise & new title to Store manager. She is everything a company needs! Thank you sooo much and for being very patient with me. Love my new watch!
February 2025
This is the most well-stocked, clean, efficient and friendly Verizon location. Amanda and Larry were both knowledgeable and quick. I was in and out in a half hour, picking out a new phone and transferring my phone number and data from the old phone to new. Best location!!
January 2025
A broken Verizon case of my IPhone 14+. One of their customer walks and looks at my case broken and quick to his able checked the perfect case and sold a new one for less 20 % price ! Thanks Verizon ! ! !
