The Verizon store at Liverpool is known for its friendly, efficient, and well-stocked environment. Customers appreciate the clean and organized location, where they can quickly find the products and services they need. The staff, including employees like Amanda and Larry, are highly knowledgeable, patient, and helpful, providing quick assistance with phone upgrades, data transfers, and fixing issues. Many reviews highlight the excellent customer service, with staff going above and beyond to assist, even during system problems or late in the day. Customers also value the convenience of scheduling appointments online, picking up online orders in store, and options for free or same-day delivery. One reviewer praised the staff for quickly selling a replacement case for an iPhone 14+ at a good price. Overall, the store is seen as a trusted, friendly place that offers great service and a positive experience for those looking for mobile, internet, or business needs.
They were very helpful at the clay store Joseph was very kind and answered all my questions .I will be a repeat customer
January 2026
Paul was amazing definitely not pushy at all, and showed me all my options and the real truth.
May 2025
Erin is AMAMMMMAZING! Give her a raise & new title to Store manager. She is everything a company needs! Thank you sooo much and for being very patient with me. Love my new watch!
