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August 2024 by Tom Calvin
Clean store,friendly staff,little confusing with the changes but everythings totally fine.just seen an 8 yr old put gift cards in his pocket by customer service at 145 pm on aug 28.dont wanna overstep my boundaries but its sad to see
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August 2024 by J Zappia
Terrible corporate decisions. They took down the portrait of Paul Perna?? Really? Wow, pretty low of you, Tops Corporate. Also, thanks for removing the Tim's we all liked. Super great decision, I'm sure you've greatly improved customer experience. And the split aisles- because that wasn't well loved either.
I'm not surprised though, after working at a Tops corporate location I'm sure you have more stupid decisions to annoy the people of Lockport with.
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August 2024 by Ellie Weikel
The customer service are amazing and kind and very helpful.
Darlene is very nice and she is very helpful as well.
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August 2024 by Sharon Vicchio-Routhier
I pass by the Amherst Tops on way home , but I find that the Lockport Tops has more of a variety , staff willing to help you. Unfortunately they have now sold to corporate and reconfiguring the store. You now must go the entire length of an aisle which is the length of the store to buy one item.
If you are handicapped, have difficulty walking, this is not for you. Unfortunately corporate doesn't care about its demographics of the population who shop at their stores. You will get your 10,000 steps in and allow for extra time because you just can't pop in and out anymore.
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August 2024 by I love Daniel Hotho Jr
I get my meds from tops. I’m disappointed that they’re not delivering the meds anymore. I can’t afford to go to tops several times a month to get my meds so idk what I’m going to do now.
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July 2024 by Linda Flynn
Went through the self checkout...the middle register..the first and third ones were being used. A employee was at the first one, with her cart taking up room where I was supposed to stand. Turns around, looks at me and continues. I found it very rude. I don't care if she is an employee or not...common courtesy..you move. Disappointed ?
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July 2024 by Lex Lucas
This is an awful store with 4-8 CsL’s standing there while all the cashiers bag. I feel that it would be a smoother experience if they helped their associates. The self checkout don’t work for anything. The staff for the most part are friendly. The store is also clean.
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June 2024 by Kathleen Cross
Ordering groceries online and picking them up is the greatest thing and sliced bread.
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June 2024 by Jeffrey Cellini
Very professional and friendly crew….store is always clean and well-stocked…..prices are competitive with other stores in area…
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June 2024 by Sandy Chester
I love TOPS.. If you know your prices, they have some excellent sales and regular prices are a Lil pricey but everywhere is pricey, pick and choose your battles..lol
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March 2024 by Candace Fulford
When you grab prepackaged bulk rolls and get home to fine one had something red on it. Is it someone's blood? Is Is sauce? What is it. Disgusting. In the garbage and their prices are outrageous compared to Walmart.
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January 2024 by Eric Haase
I tend to choose this tops compared to some of the other tops and other markets around. While the have a decent selection, they are short on specialty foods (Asian, Indian, Hispanic) available at most markets closer to UB.
What makes this specific location the best is they always have ample registers open with short lines. I truly hate shopping at stores that like to force you to self checkout, or that have 30 minute lines for the few other registers open.
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December 2023 by Ronald Mac Rae
Better than Wally World these days .
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November 2023 by Joshua Clark
I was just profiled while walking out of the store with my items clearly visible in my hands after having just used self checkout. I even had my work jacket with the company logo clearly visible as well on me. What's extra disappointing is that the employee is the same race as myself. Much appreciated, won't ever spend my money in here again ??
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November 2023 by Raziya The Seeker
Local supermarket branch. Their items are a bit pricey compared to Walmart, but are worth it for the quality. Unlike Walmart, their bottle return machines are a lot newer and in better condition. Store is kept tidy, employees are helpful and professional.
