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September 2023 by Cindy Jones
I love this bank/credit union, I'm looking forward to the next location to open as it's even closer to my home
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September 2023 by Lisa Dalhouse
I had an amazing experience with Conerstone Federal Credit Union today thanks to Bonnie who worked with us. I went in to open a new account for my mother who was Neely immigrated to the country and did not realize how tedious the procress would be. Bonnie was kind, patient and extremely resourceful while assisting us. I couldn’t have asked for a better experience for my mother who is new to the country and already very anxious and u aware of the process. Bonnie left no stone unturned when we ran into hurdles and exhausted all avenues to resolve. Needless to say my mom was able to leave with here new account set up! Thanks Bonnie, patient and kind individuals like yourself are needed in the customer service field. Highly recommend this credit union.
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September 2023 by Ellie Weikel
This bank is a joke! They are were told of my situation but my account is closed and I am being threatened with collecting agencies now.I told them I am between jobs and I still get threatened?This bank is terrible!They don't care don't get an account here they are money hungry that's all
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September 2023 by Jay Kubiak
I've been with you guys for well over 10 years I've never gotten approved for a loan never had a raise in my credit card spending limit and they immediately charge you $25 for an overdraft fee if you even go a penny over what you have in your account only reason I have kept them for this long is that they do have the checking aspect of things pretty well figured out for loans and credit cards pick another bank I moved to Pennsylvania the bank I have down here will give you a overdraft alert and so many days to bring your account back in the positive before charging you an overdraft fee an idea that Cornerstone would benefit for implementing
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September 2023 by Nicholas R.
Cornerstone is a reputable institution with ties to WNY. They should not be rated so low.
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August 2023 by Katie Tortuga
*edit* this review was deleted sk I'm reposting it.Worst bank in niagara county, lazy, corner cutting, garbage people. Ask anybody who's been with them and used their app tell you, it's a nightmare that weekly WEEKLY, happens. I genuinely hope people see through them. 2 banks within 10 miles, and a 3rd new one. Clearly they are making a huge profit, and none of it goes into taking care of the app, or general cleanliness, or even repairs. Go into one of the banks and I promise there will be damage inside that's been there for a while.
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June 2023 by Steve Rodgers
Their app is so outdated and useless, it'll just not work for hours. Happens weekly. Today was the last straw and I immediately closed my account and went to a new bank. Someone explain why we should trust a credit union that can't even be bothers to keep up to date technology that controls the money? Unless you're a senile old lady who doesn't use the internet, go to a different bank. These guys clearly do not care for the consumer and only want you to think they do.
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June 2023 by Katie Meier
Worst bank in niagara county, lazy, corner cutting, garbage people. Ask anybody who's been with them and used their app tell you, it's a nightmare that weekly WEEKLY, happens. I genuinely hope people see through them. 2 banks within 10 miles, and a 3rd new one. Clearly they are making a huge profit, and none of it goes into taking care of the app, or general cleanliness, or even repairs. Go into one of the banks and I promise there will be damage inside that's been there for a while.
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June 2023 by Shitbox Elites
I would highly recommend taking a moment, smacking your head on a steel beam, and thinking to yourself. Do I want to feel like this every time I try to do any banking? If you answered yes, this is the bank for you
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March 2023 by Rob Magaris
Just not what I thought it would be and the b.s they tell you with how they help small businesses etc is just jargon
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March 2023 by Shelbie Stanley
Soooo annoyed. Every time I go to make a “big” (couple hundred $) purchase online they lock my card for ‘fraud’. Sooo annoying. This always happens on a weekend where I have nobody to go to or even call. Fraud detection number can’t even help because they’re saying that Cornerstone themselves are the ones declining my purchase. It’s really annoying when I can’t even spend MY money. Jesus Christ. I’ve been with cornerstone for about 6 months and this has happened a handful of times, along with other problems. It’s never ending. The only time I DONT have problems, is when I get my direct deposits and then don’t use my card. As long as I’m not using my card It’s great. Then as soon as I use it, be it online or in a store. BAM locked, declined, saying my card is expired when it’s not. ALWAYS something. Really second guessing whether to stay with them or not at this point.
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March 2023 by Tyler Durden
I have yet to come here and not have an issue, there's always an atm down
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February 2023 by Andrea D.
Hey Kenneth...daughter and I both had accounts..she owed $1000 on a visa AND had disability insurance on it! She was injured and is disabled.The CCFU's lawyer took her $20000-30000 property inheritance from her to pay the $1000 visa although there was the disability insurance! CCFU..knew this..would not accept any kind of payment offer.I call their newer rollerskating rink, Bloodstone! I gave 1 star only because there is no option for no star! Notice I left the last c out of their name...it's more fitting!
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February 2023 by Kenneth E.
Don't go here they are scum bags and steal you money I have proof that I got 50k life insurance from my mother passing and cuss I owe them they stole 10k 7k for car they repo and have not soled! so there for they stole the money cuss they have the car if they took money should I not get the car back? on top of it all froze the rest my 40k so I can not touch it! I lost my step dad and mother and this the scum bag shit they do!!! save yourself the trouble and don't bank here they only looking to screw you out of money
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November 2022 by John Murnyack
I want to thank Cornerstone"s real estate department for guiding me through a loan request. Everyone that I spoke to was by far the most helpful personel of any financial institution. This is why they are the best Credit Union in our area and I stroungly recommend making Cornerstone your credit union of choice.
