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September 2023 by Javen Person
I have really great experience here
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August 2023 by Tyler Durden
I wasn't going to give a bad review, that was until today when I saw there was even more wrong doing. A few weeks ago I call to have a script filled, the old grey haired man was on the phone. He refused me, accused me of being drug seeking, and accused me of already filling the script and signing for it. I quote him when I say " we have your electronic signature on the 30th" 6/30 he was speaking about. A Sunday. I was not in, and did not sign, but he was so sure of himself that he could make up whatever he wanted and then back it up with a "computers don't lie" I called back, got someone else, and they very quickly realized they were wrong and fixed whatever was wrong. Skip to yesterday when I come to pick up the next script. Multiple new stickers are added DANGER USE AS DIRECTED. plastered all over the front label, over both the pickup date, and over next refill date. The last 2 scripts had no warnings like this, certainly didnt have 2 of them. There is space for those that are not over the dates. I honestly would have come back, and kept coming back to you guys is you hadn't made another effort to be that way. My family knows all of you well, I'll be switching to another pharmacy and I'll be on the phone with anyone I know who uses you to tell them and show them why they should stop. Absolutely disgraceful if not illegal.
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December 2022 by Bob Brechue
Great staff. Very helpful
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December 2022 by Stacey Ali
I’ve had it with Rite Aid at 459. Constantly messing up or taking DAYS to fill scripts. I decided I’ve had enough and needed to find a néw pharmacy. I found Lockport Family Pharmacy and oh my goodness. The customer service is UNBELIEVABLE!!! Julie jumped hoops to get my scripts from a place “pharmacy” that doesn’t answer their phone!! I will NEVER switch. The customer service is unbeatable. I would HIGHLY recommend.!!
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January 2022 by Scott Anthony French
Best pharmacy, nice workers, great service
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October 2021 by Coleman Carpenter
Having been used to phone texts when scripts are ready they do not offer that
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September 2021 by Cole Carpenter
Having been used to phone texts when scripts are ready they do not offer that
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April 2021 by Scott French
Best pharmacy, nice workers, great service
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April 2021 by Phyllis Kelly
They were very patient as I had to call a couple times. The sight they ask you to find is not named the same as the instructions. But once found it was not cumbersome. The gentleman who performed the test did both nostrils but not deep to the edge of sinus,,as dozens of other test my adult daughter recieved as a healthcare worker. He gave her a 14 minute heavy nose bleed. After spending $65, we are not sure the test was done accuratly. Nor am I assured the heavy nose bleed will not effect the test results as she came back negative.
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December 2020 by Lexie TC Quagliano
Love the people that work here, they do their ultimate best in helping you, making sure you have what you need. A pharmacy that knows you by face and name!!!
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September 2020 by George Fritz
No better place for real, local, professional prescription service
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July 2020 by Scope 5112
Great vibes and people who smile and greet you. Best pharmacy
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April 2020 by Alexxis Butera
Fantastic company, really doing their best to assist folks in this tough time
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March 2020 by Karl Feidner
this is a great Pharmacy a mom-and-pop run back to the day Pharmacy where they know your name and not just what your needs are always looking to give you the best help for the best price the husband wife and daughter that one the place are always greet you with a smile and go out of their way to help you with whatever your needs are I'm a veteran and I've been going there for years and I have always been satisfied by the service I have gotten wish more pharmacies were like this
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March 2020 by Shanelle Merrill DiGesare
All Of The Staff At Family Pharmacy Plus Has Always Been So Very Helpful With Any Needs, Questions, Everything! They're an amazing family that will do anything to help their customers and community on a daily basis! VERY PROFESSIONAL and they ALWAYS go above and beyond when serving their community!
